Ashley - Consultant ARBOR

Ref : 060509L001

Profil

Consultant, Consultant fonctionnel (49 ans)
Domicile

06600 ANTIBES

Compétences

Arbor

Expériences professionnelles

Consultant, Hewlett Packard, Beijing, China

_Beijing Mobile (Beijing, China), Sichuan Telecom (Sichuan, China)
septembre 2004 - décembre 2005
* Key Responsibilities:
• Essential team member of Beijing Mobile requirement team to gather customer management requirements for prepaid and postpaid businesses, residential and corporate customers. Worked closely with Amdocs professionals to outline the customer and financial structures for Beijing Mobile’s Billing System.
• Functional Architect of Beijing Mobile integration team to realize the Billing/CRM data model mapping, event mapping, and detail product mapping.
• Provided comprehensive billing knowledge and experience to Sichuan Telecom Billing Team on integration and billing customization subjects.
• Worked closely with the Arbor configuration team to complete the detail design for integrating between Billing and Data Warehouse.
Independent Telecom Billing Consultant

Project: Polish Telecom (Warsaw, Poland)
mai 2004 - septembre 2004
* Key Responsibilities:
• Involved in migration of seven smaller and different databases to a single integrated database for Polish Telecom. My responsibility covered the usage data conversion, including analyzing customer legacy databases, designing and developing the conversion program.
Consultant, Accenture, Washington, DC, USA

Projects: Singapore Telecom (Singapore), Spark (Taiwan), Cable & Wireless (Virginia, USA)
mars 1999 - juin 2003
* Key Responsibilities:
• Brought on board to Singapore Telecom to provide support for System Testing Team to redefine system testing strategy and approach.
• Ensured client confidence in Accenture solution by demonstrating extensive billing expertise to the client manager and conducting training sessions on Arbor BP for Accenture and client personnel
• Supervised the Billing Interface Team to successfully implement the interface tools between Arbor billing system and four other systems (Clarify, BillDat, Unisys, Banks) for Spark. My main contributions included finalizing interface approach and solutions with functional and technical design.
• Delivered excellent billing solutions to the unique Taiwanese Telecom market and gained respect of client management and end-users.
• Coordinated and conducted training sessions for Accenture and client personnel for numerous projects.
• Worked with a team to implement Arbor/BP for Cable & Wireless USA. My role was the lead programmer to deliver the data conversion program and billing interface package.

Études et formations

Bachelor of Science in Chemical Engineering,

irginia Polytechnic & State University, Blacksburg, VA, USA
1998

Autres compétences

LANGUAGE SKILLS
● English – Fluent
● Chinese – Fluent
● French – Advanced

American with work authorization in France

A solution-oriented Telecom Billing specialist with 6 years hands-on experience on 2 major billing packages, Kenan Arbor BP and Amdocs Enabler. An effective communicator and highly co-operative team member, with proven ability to implement and integrate large scale billing packages in various countries.

HIGHLIGHTS
• Solid experience on various combination of CRM/Billing integration, including Clarify/Arbor, Siebel/Arbor, and Siebel/Amdocs.
• Substantial knowledge with billing system data migration, consisting of 3 projects experience with Arbor and 1 project experience with Amdocs.
• Familiar with all modules that assembled the billing life cycle, including customer care, usage processing, bill generating, payment, collection, etc.
• Technical skills with knowledge of Oracle, UNIX - Sun Solaris, C++, SQL, Database Design, Billing Application Architecture, System Integration, and System Migration.

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CV en rapport

Ashley - Consultant ARBOR

Consultant, Consultant fonctionnel (49 ans)

06600 ANTIBES

Consultant, Hewlett Packard, Beijing, China

Independent Telecom Billing Consultant

Consultant, Accenture, Washington, DC, USA

Bachelor of Science in Chemical Engineering,

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