Freelance SUNGARD : Les derniers profils dispos

Exemple des emplois de Mejdi,
freelance SUNGARD résidant dans les Hauts-de-Seine (92)

Expérience professionnelle

Since May 2019
HSBC BANK
Service delivery manager / IT production and project Manager
Context :
- Integrate HSBC France IT production team in order to lead new offshore team creation as part of
HSBC new organization.
- SDM on IT asset management entity.
Management :
 Manage an IT Production team in Paris (France) and Pune (India).
 Ensure recruitment interviews for new joiners on HSBC FR IT Prod team.
 Dispatch shift and production activity to the team members.
 Ensure daily and weekly meeting with the team members and with other entitymanagers.
 Manage KPI meeting (Key Performance Indicator), metrics of the Incident tickets and Production
changes.
 Manage CAB meeting (Change Advisory Board).
 Ensure the progress and the resolution of the different tasks handled by the team.
 Ensure the skills development of team members on the varioustools.
 Main entry point for the business teams and for providers.
Project :
 Handle applicative and middleware setup/migration/deployment projects
 Definition of needs and upcoming stages and deadlines, handling of the technical actions
required for the projects processing.
 Draft chronogram tasks.
 Follow all steps with different stakeholder and teams (IT Infrastructure, system, middleware,
database administrators, network teams, developers…)
Production and Support :
 Ensure the production maintenance in order to give all the necessary stability for the business.
 Ensure the good functioning of the services and applications managed by the team.
 Ensure the 3rd level support assistance.
 Creation of the operating instructions and documentations, and lead support workshop..
 Build and deploy (preparation, validation, planning, implementation) of the production changes.
 Ensure the on-call service (weeks and weekends) and planned interventions outside the business
hours and on public holidays.
Continuous improvement :
 Generation and sharing of major incident reports.
 Development and improving maintenance script, documentation, monitoring and alerting.
Technical environment : Linux(RedHat), Windows, ControlM, Tibco, scripting (shell/dos/powershell),
sftp , CFT, Oracle, Sybase, MSsql, Geneos, Ansible, GitHub, Google Cloud Platform, Jenkins, ETL
informatica, Jira, ServiceNow…

February 2017 – May 2019
CREDIT AGRICOLE BANK
IT Production support / Projects engineer
Context :
- Work within the production and integration team (technical referent on business applications)
- Entry point on the flow transfer activity managed by the team (run / build).
Project management :
 Handling of a major project regarding a migration of a main mutualized flow platform (CFT):
- Establish the project schedule (roadmap), with the details and deadlines to be respected.
- Define and communicate about the different project steps.
- Ensure the new flows and partners configuration.
- Packaging / import / export of $U objects and adaptation of flow submission scripts, ...
- Coordination with the middleware and network teams to ensure connection to the different
partners.
- Coordination with business teams and external partners impacted by the migration.
- Ensure the follow-up after each stage of the project.
 Support for application integration projects (definition of needs and upcoming stages and
deadlines, handling of the various technical actions required for the progress of the projects).
 Handel the project's progress and ensure meeting with the different stakeholders.
Production and Support :
 Ensure the good functioning of the services and applications managed by the team.
 Ensure the 3rd level support assistance.
 Creation of the operating instructions and procedure.
 Resolution of incidents and requests.
 Management (preparation, planning, implementation) of the production changes.
 Ensure the on-call service (weeks and weekends) and planned interventions outside the business
hours.
 Dispatch the CFT flow activity over the production team.
Continuous improvement:
 Generation and sharing of major incident reports.
 Development and centralization of scripts allowing greater ease and speed during the
investigation and resolution of incidents.
Technical environment : Unix/Linux(RedHat, Solaris), Windows, Dollar_Universe, Univiewer, scripting
(shell/dos/powershell), F5 Networks, IIS, apache, webmethod, , CFT, Oracle, MongoDB, Citrix, …

March 2014 – February 2017
SOCIETE GENERALE BANK (SGSS)
IT Production engineer / Flow transfer team leader
Context :
Integration to the production team (Global Tech Services / Market).
lead the management of the financial flows platform.
Project management :
• Management and standardization of the implementation of financial inter-application flows.
• Meeting organization with internal teams and external partners.
• Analysis and performing solutions for flows installation and configuration.
• Management of the flows platform (Connect Express, Administration and exploitation scripts).
• Schedule the flow installation, and version upgrades of related tools (Connect Express).
• Provide assistance to the integration team (Project) in terms of flow migrations.
• Coordination with the different production teams (Customers / Business Line / Skill Teams).
• Control operating documents, organize tests, ensure the reliability of services and reports.
Production and support :
• Ensure the maintenance of the business services.
• Resolution of incidents and requests.
• Management (preparation, planning, implementation) of changes.
• Setting up of alerts and configure monitoring tools (Nagios / Centreon).
• Ensure communication (post incident) with the different impacted teams.
• Assist the N1 support teams (Command Center in India) and provide them information and necessary
tools to detect issues, to alert the impacted teams and to manage their tasks.
• Ensure on-call service (weeks and weekends) and planned interventions outside business hours.
Continuous improvement :
• Create and update the operational documentation (procedures and instructions).
• Development of scripts aimed at improving the service provided and reducing the incidents risks.
Technical environment : Unix/Linux(RedHat,HP-AIX, Solaris), Windows2K3, Dollar_Universe, Autosys,
scripting (shell/dos/powershell), Nagios, bladelogic, veritas cluster, weblogic, webmethod, apache,
connect express, Oracle, …

July 2012 - February 2014
BNP PARIBAS BANK
IT Production & Project engineer
Context : Work within a system and production team of the BDDF department of the BNPP:
Management of the Linux platform (RedHat) of the BNPP Webteam / LAMP environment.
Project :
• Handle a migration of the linux platform from Redhat 4 to RedHat6, and Migration of the windows
platform from win2k to win2k3.
• Design of the architecture and infrastructure used in Production, Test and Dev environments:
Distribution of applications managed on physical servers and others on virtual machines (Vsphere /
ESX) according to hardware performance and volume of applications, Resources optimization.
• Coordination and communications with the different teams and work entities.
Support and application management :
• Ensures the good functioning of servers and applications managed by the team.
• Delivery of binaries in Dev, Test and Production environment.
• Validation of deliveries and application upgrades.
• Management and updates of databases related to the managed applications, (Migration of data
from environment to another, repair and optimization of databases and tables).
• Management of flow exchanges: CFT.
• Resource control, access rights and disk management (LVM, Quota, ACL, ...)
• Application debugging and resolution of incidents and requests.
Continuous improvement :
•Implementation of SHELL scripts: Statistics report, task automation.
• Drafting of Technical Architecture Documents.
Technical environment : Linux(RedHat), Windows2K3, SHELL, Mysql, Oracle, PRTG, Nagios, SVN,
TortoiseSVN, Apache, Zend, php, Eclipse, CFT

July 2010 – June 2012
SUNGARD/FIS
IT Support and Production engineer
Context : Work within the support teams of the multinational SUNGARD company providing trading
software solution.
Application support and incident management :
• Support / incidents resolution / assistance for SUNGARD customers (Stock Exchanges, Banks and
Financial Institutions in Europe, America and Asia).
• Management and resolution of Level3 incidents on SUNGARD tools (back / middle / front Office).
• Assistance to the command center Level1,2 teams.
• Write and share incident reports.
•Installation of patches, updates and new versions of SUNGARD applications and the FIX protocol
(scripts, application packages).
• Check the good functioning of applications (Check logs, connections to trading
market, synchronization between primary servers and backup servers, etc.).
Project and maintenance :
•Installation and configuration of new application environments (mainly on Redhat and Sun Solaris).
• Take in charge of the morning production check (before the opening of the trading rooms).
•Interaction with DBAs, developers and other technical teams.
Development and procedures drafting :
•Implementation and automating tasks (shellscripts).
• Write and optimize exploitation procedures.
 Certification CORE-SUNGARD.
 Certification FINANCE-SUNGARD.
 Certification OPS-SUNGARD (Opération Spécialiste - Architecture et Fonctionnement).
 Certification FIX Spécialiste (Financial Information Exchange Protocole).
Technical environment : Redhat, SunOS, Windows, FIX Protocol, Applications SUNGARD (Glwin,
GP3, P3, SL...