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Exemple de missions d'Alexandre, freelance SHAREPOINT WORKSPACE habitant Paris (75)

DETAILLED REFERENCES

Julhiet Sterwen Group (FR&CH) - Senior Consultant
June 2014 - November 2015

International Olympic Committee (CH) - B2B Portal Change Manager
December 2014 - November 2015
Responsible of change management activities to drive adoption and usage on the collaboration
online platform from communication to training and follow-up of interaction.
§ Supported business applications roll-out: end-user support processes and production of deliverables
(pilot/test phases, waves, communication and training/support materials).
§ Produced population segmentation and impact analysis regarding new tool and shift in the way of
working.
§ Defined of communication plan and produced deliverables in coordination with communication
agency: emailing, video, surveys.
§ Defined end-users Service and communication roadmap.
§ Managed 3 change agents' activity: end-users on-boarding strategy, production of deliverables and
training of end-users.

Credit Du Nord (FR) - eBanking Strategy Consultant June 2014 - December 2014
Contribution to the digital banking retail service offer definition in collaboration with Société
Générale. Kick-Off of various project such as SEPA Mail transfer, Money Management, Digital
Safe.
§ Analysed business requirements for SEPAMail, Money management as well as other online services:
address change request, onsite appointment, …
§ Managed validation process with IT team and marketing department regarding digital strategy and
on-going projects.
§ Participated in brainstorming on innovation services and leaded the presentation to various
marketing directors.

CGI Business Consulting (FR): Senior Consultant
June 2010 - June 2014

Nissan Europe (FR) - Project Manager for B2E & B2B Portals
Sept 2013 - June 2014
Delivery of a SharePoint based Portal to support B2B Partners of Europe's Vehicle homologation.
Europe IT project manager as part of the new global B2E portal.
§ Analysed business requirements for SharePoint 2010 workspace implementation.
§ Managed custom SharePoint application project including delivery and roll-out strategy.
§ Managed delivery of SharePoint custom portal IT environment & definition of service governance (in
collaboration with Renault IT department).
§ Defined B2E Portal project governance & Europe service requirements.
§ Managed the project reporting and methodology.
§ Managed 1 SharePoint developer.

Airbus Group (FR) - Collaboration Platform On-Boarding Manager
November 2012 - September 2013
Industrialization of service offer towards SharePoint collaboration & improvement of business
support. Time to on-board a community reduced per 40%, quality improved based on adoption
level.
§ Defined on-boarding process aiming to provide the right workplace based on business needs.
§ Defined roadmap for community creation and new functionalities taking into account heterogeneous
business departments.
§ Implemented follow-up methodology based on SharePoint & reporting tools in order to manage
properly activity & internal customer relationship.
§ Produced adoption materials writing towards community & behaviours' move to a collaboration way
of working.
§ Participated in workshops with business to defined communities' requirements.
§ Managed 2 consultants: on-barding workshops, community configuration and training of end-users.

Airbus Group (FR) - Corporate Social & Collaboration Strategy Consultant
November 2011 - November 2012
Strategy definition and operational delivery of a group wide social and collaboration platform
tackling any divisions' constraints while preserving autonomy and cultural differences.
§ Analysed baseline assessment and maturity of existing initiatives (interview, benchmark,
presentation, workshops animation).
§ Defined global approach & strategy to provide a group wide collaboration and social networking
services (delivery plan, communication & Change management, and governance).
§ Leaded multiple day workshops with various managers from Airbus subsidiaries (organization,
agenda, presentation, brainstorming and discussion facilitation).
§ Defined roadmap and co-validation for the employee enterprise network for the next 2 years
(services and IT integration).
§ Delivered pilot prototype to validate technical concept & feasibility (in coordination with IT team and
suppliers).
§ Managed 2-3 consultants.

Credit Du Nord (FR) - WCM and Mobile Business Analyst / Project Manager
June 2010 - November 2011
Delivery of 2 versions of mobile applications and website. Set-up of push client messaging
systems on the internet website. Enhancement of the Banking Officer Portal aiming to provide a
better user experience using new technology (Ajax and Oracle).
§ Managed delivery of web and mobile application releases in coordination with IT team and external
suppliers (planning, release cycle, scope, IT dependencies).
§ Analysed business requirements (workshops, specification documents, validation meetings) for
mobile application and website.
§ Performed full user acceptance phase (strategy, scenario, run and validation).
§ Analysed impacts of new releases regarding the web content management tool in order to perform
recommendation.

1 Year Internship
Sept. 2007 - Sept. 2008

Air France (FR) - WCM and Mobile Business Analyst
September 2007 - September 2008
Management of upgrade and improvement of the Web Content Management Systems and
mobile websites.
§ Managed project of mobile website evolution (requirements, business analysis, testing, release
cycle…).
§ Produced user activity dashboard and reporting.
§ Improved digital asset creation process (in coordination with communication department).
§ Involved in front office improvements of e-Marketing services dealing with Flying Blue program.
§ Delivered proof of concept of mobile hosted application with external supplier.

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