Mohamed - Consultant technique SAP BC
Ref : 081002A001-
46090 PRADINES
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Ingénieur système, Consultant technique (42 ans)
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Freelance
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Administrateur SAP BC
Autoroutes du Sud de la France (Avignon)Jan 2008 - Jan 2008Administration / Gestion des incidents SAP de niveau 3
Monitoring on NT systems, SAP R/3 - Solution Manager - Portail Java - Netbackup
Sauvegardes chez le client final(Netbackup)
Support packages (ABAP/SPAM, JAVA/SDM).
Gestion des espaces / des paysages au niveau base de données - applications SAP (rafraichissement de mandant, gestion des utilisateurs, ecatt, copies de clients, modifications d’objets) -
Consultant Administration SAP BC ASF (Avignon)
Jan 2008 - Jan 2008o Administration SAP :
Monitoring on NT systems, SAP R/3 - Solution Manager – Portail Java
o Administration and management of SAP incident in a customer environment .
o Support Packages (ABAP/SPAM, JAVA/SDM).
o Management of database -SAP application (refresh, user management, ecatt) -
Analyst of exploitation
Steria (Toulouse)Jan 2008 - Jan 2008o Management of backup (restores with Tina, Netbackup, Networker).
Monitoring on UNIX, SUN and NT system. Software tools Patrol, $Universe, SAP.
o Management of database-SAP application (refresh, user management, configuration, deployment of OT )
o Management of HR-ACCES. -
Consultant Administration SAP BC
IBM (LA GAUDE)Jan 2007 - Jan 2008o Administration SAP :
Monitoring on Unix (AIX), SAP R/3 - Solution Manager - ECC6 – Netweaver - XI - Netweaver 2004s - SAP 4.6C / 4.7
o Administration and management of 3rd level SAP incident in outsourcing environment (tickets of severity 1 and 2).
o Management of OSS notes, SAP R/3 Tunning
o RFC connections, Backup .
o Oracle and DB2 refresh.
o Project SMTP with inbox and outbox mails settings
o Deployment of saprouter
o Stop and Start Content Server (base MaxDB).
o Support Packages (ABAP/SPAM, JAVA/SDM).
o Upgrade Kernel…
o TCM (Technical Customer manager) : on SAP/Unix/Oracle/DB2 environnement management of customer request
o Service call : management of customer request : Printers, Login, Restore, -
Administrateur SAP BC
IBM (La Gaude)Jan 2007 - Jan 2008Gestion de 4 clients principaux : Galeries Lafayette (SDDC), Lyonnaise des Eaux, FNAC, NMPP
Systèmes monitorés sous AIX, SAP R/3 4.6C / 4.7, Solution Manager, ECC5 et ECC6, Netweaver, XI, Netweaver 2004s, CFT, Oracle, DB2
Administration et résolution des incidents SAP de niveau 3 dans un contexte d’infogérance (tickets de sévérité 1 et 2)
Administration des modules HR (client Lyonnaise des Eaux)
Gestion des notes OSS, des performances SAP R/3
Connections RFC, gestion des sauvegardes
Rafraîchissement de base de données Oracle et DB2
Mis en place du service SMTP avec sorties et entrées de mail
Mis en place du saprouter
Arrêt redémarrage Content Server (base MaxDB)
Installation ECC6 sur DB2 (IDES MEDIA), et module MDM
Support Packages (ABAP/SPAM, JAVA/SDM) / upgrade kernel
TCM (Technical Customer manager) : en environnement SAP/Unix/Oracle/DB2
Service call : Traitements des problèmes clients : Imprimantes, Login, Restore -
Administrateur système SAP
CNES (Toulouse)Jan 2007 - Jan 2007Rafraichissement de mandant, ordre de transport
Systèmes monitorés sous Unix (AIX), Sun, et NT. Utilisation de Patrol, $Universe, SAP 4.6, Oracle, environnement BW (chargement et vidage de cubes, vidage des ODS)
Gestion des demandes de déploiement sur SAP, $U et HR-ACCESS
Gestion des users sur SAP et HR-ACCESS -
Engineer UNIX/SAP/Backup
Hewlett Packard (Barcelona)Jan 2006 - Jan 2006 -
Technical Coach UNIX/SAP/Backup (HP)
Jan 2006 - Jan 2006 -
Technical Coach UNIX/SAP/Backup (HP)
2004 - 2005 -
Technician UNIX/SAP/Backup (HP)
2004 - 2005o Support: UNIX, LAN, BACKUP (Dataprotector), APPLICATION, Services Call.
Monitoring on UNIX system (HP-UX, Redhat, Sun solaris…): Software tools Radix (HP openview) Clarify and Remedy to resolve incidents and ReflexionX to connect on customer’s servers...
o Respond to Incidents.
Log all Calls, assign Calls to appropriate team.
o Restore service quickly.
Resolve incidents, track progress, hardware call.
o Maintain Customer Satisfaction.
Inform Customer of progress, confirm Customer acceptance, incident report.
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SAP Training – ADM 102 Web AS Administration
2008 -
SAP Training - ADM 100 Web AS Administration August
2007 -
Oracle Training 1st level, database creations
2005 -
Technicien supérieur en réseaux informatiques et télécoms suivie à l’AFPA de Toulouse-Palays (niveau 3)
2004 -
Première année D’IUT génie des procédés Paul Sabatier Toulouse
2001
Operating System :
WINDOWS 2000: Deployment, Integration, administration, IIS, installation of Active directory, management of right user.
SYSTÈME SAP :
1. SAP :
APPLICATION-SAP:
Application (SAP/R3 connection, transactions, impressions on SAP, application WEB, management and redirection of archives, scheduling jobs, rebuild indexes, Refresh, OT R/3 landscape, archiving management, DB2 and oracle issue regarding SAP ...
HRACCES :
Management of interfaces and processes
PRINTER:
Dazel environment, Printer creation on SAP and on HPOS, monitoring of Dazel’s services
Service call:
Log all Calls clients, inform Customer of progress, printer, Login, Restore.
2. Backup / $U / Patrol :
Support: BACKUP:
Management of backups with Data protector (Omniback and Legato: Barlist, Datalist, pool, library and standalone), and notion of Time navigator and netbackup. Restaurations
$Universe :
SYSTÈME UNIX :
1. HP-UX :
Support: UNIX.
System incident (FS, Process, Kernel Table, connection user, CRON et EMS Alarms, Server reboot, work on script, Services installation…).
Hardware problems (dmesg, ioscan, LUN, printer…), clusters (Serviceguard), packages.
- System issue (FS, Process, Kernel Table, connection user, CRON et EMS
- Alarms, Server reboot, installation des services…).
- Hardware problems (dmesg, ioscan, LUN, spool printer…)
- Clusters, packages, Serviceguard
Support: NETWORK:
Lanscan, lanadmin, network incident (LAN configuration, page web, connection user)
2. LINUX : Shell script and commands :
- Commands Linux (w, echo, cat, ls, grep, find, more, wc, mv, rm, mkdir, chmod, chown, finger, file, df, ps ….),
- commands combination, (if, for, do, test, while…) redirection,
- Creation and management of user account,
- Command-line interface VI.
3. Linux : Services – Network Configuration :
Server SAMBA, APACHE, DHCP, DNS :
Settings files :
VPN : Ipsec, Iptables et Ipchains
Network :
1. Installation of system Windows 3x at Windows 2000, HPUX, Linux Redhat, Shell Scripts for deployment, and LAN security,
2. WAN (Transpac, RNIS, ADSL).
3. Router multi-protocol configuration, CISCO, Nortel, Passerelle and commutateur,
4. Installation of Server PROXY, DHCP, DNS, protocols analyser,
Maintenances and Software:
1. Computer and Peripherals(Scanner, Printers…) installation and configuration,
2. Word, Power point, Excel, CorelDraw…
EDUCATION
SAP Training – ADM 102 Web AS Administration April 2008.
SAP Training - ADM 100 Web AS Administration August 2007.
Oracle Training 1st level, database creations 2005.
Technicien supérieur en réseaux informatiques et télécoms suivie à l’AFPA de Toulouse-Palays (niveau 3) 2004.
Maintenance informatique et réseaux suivie au GRETA du Lot : (niv 4) 2002.
Première année D’IUT génie des procédés Paul Sabatier Toulouse: 2001.
Baccalauréat Scientifique. 1999-2000.
Languages:
French (mother tongue) English (Solid working knowledge), Spanish (Bilingual), Arabic (mother tongue) – Travel abroad (Spain, Morocco).