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Photo Mahassen
Mahassen - Consultant technique SALESFORCE CV n°190911E002
  • Profil Consultant technique - 38 ans
  • Domicile 94460 VALENTON
  • Mobilité Télétravail uniquement
  • Statut En cours d'immatriculation
  • Domaines d'expertise CRM / Gestion de la relation clients
Compétences techniques
SALESFORCE
Études et formations

Education
2007: diploma in computer engineer/software engineer – ENIS.
Salesforce certfications
 Salesforce.com Certified Administrator
 Salesforce Certified Platform App Builder
Languages:
French: fluent in reading, writing and speaking.
English: advanced speaking, fluent in reading and writing

12 years of experience in IT
6 years of experience on Salesforce

Expériences professionnelles

Since January 2018: working for Europcar Paris (remote role)
Project: Cust1 and SFA
- Communication with international product owners by email and call.
- Lightning migration.
- Apex development using salesforce best practices and salesforce configuration.
- Lightning for Gmail and Sync configuration.
- Writing study document to migrate an org to lightning.
- Writing technical study document to migrate an org to another.
- Workshop with business.
- Deployment to sandbox and production.
- Remote meetings.
- Run marketing cloud (basic knowledges).
- Profiles audit.
- Participation to the design of GDPR project, scope Salesforce.
- I communicate with Salesforce support by case and call.
Tools: Force.com, Aside, Agile methodologie, Service cloud, Sales cloud, Marketing cloud,
Workbench, DataLoader.
May 2017 – December 2017: working for Orange business service, Paris
Project: Flexible Contact Center (managed package).
- Development of new functionalities (apex class+Visual Force pages).
- Optimisation of installation process to decrease manual actions: including custom profiles and
post install script that insert data on package first install (apex class implements InstallHandler).
- Updating install and technical documents.
- Apex code maintenance using Salesforce best practices.
Tools: Force.com, Aside, Agile methodologie, Service cloud, Soap UI, Jira, Workbench.
October 2014 – October 2016: working for Natixis, Paris
Project: Nat1
- Delivery manager: changeset and ant.
- Data management.
- Salesforce administration.
- Force.com customisations.
- Writing and fixing Unit Test.
- Apex code maintenance using Salesforce best practices.
- Continuous integration: Jenkins and Gitblit.
Tools: Force.com, DataLoader, Ant, Aside, Jenkins, Gitblit, Agile methodologie, Workbench, Sales
cloud.
January 2013 – July 2014 Consultant at EI Technologies, Paris
 Working for « CDC Arkhineo »:
- Development: Apex class, Trigger, Web Services (REST API) and Visual Force page.
- Force.com customisations.
 Working for « Apax Partners »:
- RIVA Cloud Configuration to synchronise contacts, task and event with office 365.
 Working for « Daher »:
- Configuration of english translation file.
 Working for « Pitney bowes »:
- Data management.
Tools: Force.com, REST API, Eclipse, Dataloader.
From 2007 to 2013 Software engineer/Java-JEE consultant
Working for many customers: Stef, Canal+, PSA and banks: LCL and Credit Agricole Technologies.
 Java/J2ee development and code maintenance.
 Writing and executing tests using Quality center.
 Writing technical specifications.
Tools: eclipse, Oracle database, SQLServer, SQL, SVN, UML, Quality center, Spring MVC, JSP,
Hibernate, Struts, XML/XSL, MAVEN.

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