Olivier - Consultant SALESFORCE
Ref : 191207C001-
31600 MURET
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Consultant, Scrum Master, Formateur (39 ans)
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Télétravail si le client est à plus de 2h de son domicile
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En cours d'immatriculation
MY PROJECTS
09/2017 to Now - AIRBUS
5 Salesforce applications deployed
I am a Lead Salesforce Consultants for 3 major
Departments (Public Affairs, International and
Communication) including more than 12 business
units.We built 5 different applications all around contact
management to have a 360° view of Airbus
contacts/customers.
06/2019 to Now - LINDE
Salesforce with Sharepoint
I am a Lead Salesforce Consultants for the Region Europe
South with a focus for France.We built an application for
Customer Engineering Services employees to manage
their on site projects and collaborate better with Sales
Rep around those projects
09/2019 to Now - ATB - Toulouse Blagnac Airport
Build Salesforce - Mailchimp
I am a Salesforce Expert for the new implementation of
Salesforce within the company. I Lead Design workshops
to identify requirements, processes and project scoping.
I coordinate with Stakeholders and manage a junior
consultant to setup some features in Salesforce
05/2017 à 10/2017 - PERNOD RICARD
Implementation of Salesforce & Mobile app
I was in charge of leading the build of a Salesforce back
end with an IOS application on the front end.
I was leading and coordinating Angular JS Achitects and
developers in order to build the best app.
2 versions of the applications have been made within 6
months
03/2017 à 04/2017 - NEWREST
Proof of concept - Salesforce & Marketing
I was in charge of prototyping a Salesforce Sales Cloud
with Pardot connector in order to demonstrate to a
prospect
11/2016 à 04/2017 - TOTAL
Salesforce Application Maintenance
I was in charge of validating product design during
Design Authority for quick and major releases
2015 - 2016 - ADECCO - MODIS
Redesign a Salesforce Application
I was contacted to audit the sales process and find a
solution to improve efficiency.
I have leaded a bottom up project and presented to the
entire executive committee.
We have redesign the Salesforce Platform to create a
standard "Salesforce Solution Core Model"
2013-2014 ANGAGE
Mobile App design & Salesforce key user
I was in charge of selling and setting up mobile app
features for clients as well as improving our internal
Salesforce as a key user
2007-2013 ESPES, DAYLESFORDS and VEJES
Business Development Manager
I have created, developed and managed a
commercial branch with the coordination and
operational management of 150 IT international
engineers
Follow-up and support of customers in the
construction of IT solutions
Management and coordination of project teams
MY EXPERIENCE
Here are my main activities
Lead Consultant and representative of several
businesses to IT Governance (Change Control Boards
and Design Review Boards)
Scrum Master -Management of Salesforce features
and coordination with IT Team
C-level stakeholders management
Functional & Technical Audits on existing solutions
Construction and management of a project team
Coordination of solution architects and developers
Lead Design workshops to identify requirements,
processes and project scoping
Work through the entire development life cycle
including design, development, testing,
implementation and training support
Build the Salesforce functional and technical
architecture of the system and applications
Aligne the platform architecture according to business
goals and the Customer strategic planning
Build and configure the Salesforce platform to deliver
the solutionUndertake robust systems testing and and
issues resolution
Develop user acceptance testing (UAT) plans and assist
with executionCreate user training support and
deliver user training sessions
Leading change management: Training & platform
demonstration to clientsSupport client and coordinate
with vendors during call for tender projectd to
implement Salesforce solutions
Pre-Sales: analyses of RFP, estimate workload,
prototyping, create proposals, presentation of the
solution offer to prospects
Create the technical and functional solution offes
Integration of Salesforce for Outlook
Integration between Salesforce and SharePoint
Integration between Salesforce and Mailchimp for
event marketing
CERTIFICATIONS
2019 - Salesforce Marketing Cloud Email Specialist
2017 - Salesforce Administrator (ADM201)
2017 - Scrum Master
EDUCATION
2016 - Master Stratégie & Innovation, IAE Toulouse
2008 - Licence technico-commerciale, UPS Toulouse
2007 - DUT GEII, UPS Toulouse