Olivier - Consultant SALESFORCE

Ref : 191207C001
Photo d'Olivier, Consultant SALESFORCE
Compétences
Expériences professionnelles
  • MY PROJECTS

    09/2017 to Now - AIRBUS
    5 Salesforce applications deployed
    I am a Lead Salesforce Consultants for 3 major
    Departments (Public Affairs, International and
    Communication) including more than 12 business
    units.We built 5 different applications all around contact
    management to have a 360° view of Airbus
    contacts/customers.

    06/2019 to Now - LINDE
    Salesforce with Sharepoint
    I am a Lead Salesforce Consultants for the Region Europe
    South with a focus for France.We built an application for
    Customer Engineering Services employees to manage
    their on site projects and collaborate better with Sales
    Rep around those projects

    09/2019 to Now - ATB - Toulouse Blagnac Airport
    Build Salesforce - Mailchimp
    I am a Salesforce Expert for the new implementation of
    Salesforce within the company. I Lead Design workshops
    to identify requirements, processes and project scoping.
    I coordinate with Stakeholders and manage a junior
    consultant to setup some features in Salesforce

    05/2017 à 10/2017 - PERNOD RICARD
    Implementation of Salesforce & Mobile app
    I was in charge of leading the build of a Salesforce back
    end with an IOS application on the front end.
    I was leading and coordinating Angular JS Achitects and
    developers in order to build the best app.
    2 versions of the applications have been made within 6
    months

    03/2017 à 04/2017 - NEWREST
    Proof of concept - Salesforce & Marketing
    I was in charge of prototyping a Salesforce Sales Cloud
    with Pardot connector in order to demonstrate to a
    prospect
    11/2016 à 04/2017 - TOTAL
    Salesforce Application Maintenance
    I was in charge of validating product design during
    Design Authority for quick and major releases

    2015 - 2016 - ADECCO - MODIS
    Redesign a Salesforce Application
    I was contacted to audit the sales process and find a
    solution to improve efficiency.
    I have leaded a bottom up project and presented to the
    entire executive committee.
    We have redesign the Salesforce Platform to create a
    standard "Salesforce Solution Core Model"
    2013-2014 ANGAGE
    Mobile App design & Salesforce key user
    I was in charge of selling and setting up mobile app
    features for clients as well as improving our internal
    Salesforce as a key user

    2007-2013 ESPES, DAYLESFORDS and VEJES
    Business Development Manager
    I have created, developed and managed a
    commercial branch with the coordination and
    operational management of 150 IT international
    engineers
    Follow-up and support of customers in the
    construction of IT solutions
    Management and coordination of project teams

    MY EXPERIENCE

    Here are my main activities
    Lead Consultant and representative of several
    businesses to IT Governance (Change Control Boards
    and Design Review Boards)
    Scrum Master -Management of Salesforce features
    and coordination with IT Team
    C-level stakeholders management
    Functional & Technical Audits on existing solutions
    Construction and management of a project team
    Coordination of solution architects and developers
    Lead Design workshops to identify requirements,
    processes and project scoping
    Work through the entire development life cycle
    including design, development, testing,
    implementation and training support
    Build the Salesforce functional and technical
    architecture of the system and applications
    Aligne the platform architecture according to business
    goals and the Customer strategic planning
    Build and configure the Salesforce platform to deliver
    the solutionUndertake robust systems testing and and
    issues resolution
    Develop user acceptance testing (UAT) plans and assist
    with executionCreate user training support and
    deliver user training sessions
    Leading change management: Training & platform
    demonstration to clientsSupport client and coordinate
    with vendors during call for tender projectd to
    implement Salesforce solutions
    Pre-Sales: analyses of RFP, estimate workload,
    prototyping, create proposals, presentation of the
    solution offer to prospects
    Create the technical and functional solution offes
    Integration of Salesforce for Outlook
    Integration between Salesforce and SharePoint
    Integration between Salesforce and Mailchimp for
    event marketing

Études et formations
  • CERTIFICATIONS
    2019 - Salesforce Marketing Cloud Email Specialist
    2017 - Salesforce Administrator (ADM201)
    2017 - Scrum Master

    EDUCATION
    2016 - Master Stratégie & Innovation, IAE Toulouse
    2008 - Licence technico-commerciale, UPS Toulouse
    2007 - DUT GEII, UPS Toulouse

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