Jaouad - Consultant ORACLE BRM

Since May 2011 to July Project GLObacom Ghana:
Role : Business analyst (Siebel V8) - Order Management (ICC, KPSA, BSCS VIX R2, CTI Genesys) Unix/Oracle/WebServices/EIM/eConfigurator
- Achievement of user guide and book test for acceptance phase(client)
- Proposal to client to improve Siebel order with the CRM and billing functionality.
- Update of business rules and functional specification
- Achievement of Change Request(CR)
- Create test plans
- Make Strategy, Scenario and running Test cases on Site Acceptance) with campaign and defect follow up.

Since Sept 10 to April 11 Project SFR : Oracle BRM Consultant on Simpa(Micropayment and Content Rating) and ERx(Vodafone Event Rating) – Java, Jsp, BRM oracle, Unix
Role : Responsible/Team Leader for software maintenance
Work - Migration/Upgrade BRM oracle from V6.5 to V7.4 version
- Pre Study and Study for new business requirement
- Analysis , study, research on System impact
- Workshop and discussion with client requirement.
- Proposal with cost
- Support delivery and follow-up of golive and defect
- Correction and delivery of defect
- Management of support 2 level Egypt and Support 3 level India team

Since Jan 2010 to August Project GLObacom Ghana:
Role : Siebel test Manager CRM (Siebel V8) - Order Management (ICC, KPSA, BSCS VIX R2, CTI Genesys) Unix/Oracle/WebServices Soap/EIM
Work - Define the scope of testing within the context of each release / delivery
- Plan and deploy, manage the test effort for any given engagement / release.
- create test plans for various testing models like System Testing and non functional testing.
- Advocate an appropriate level of testability focus in the development process
- Make Strategy, Scenario and running Test cases on Site( PrepProd / Acceptance) with campaign and defect follow up.
-Configuration of Siebel (reference data,user, position, division ,LOV, ,Service Request Assignment, Rule transfer, Workload distribution configuration,…)
- Development of tools(VB, Asp.net) for Web services test and Siebel Connection.
-Development of tool data import with EIM tool(sql loader)
-Set up of customer and offer In bscs v IX environment
-Discussion with BA to improve Siebel order with the billing functionality
-Analysis, Validation of functional specification, : achieve Remark sheet

Since May 2008 To june 2009
Project Bouygues Telecom : Roaming System Migration (to Steve Tap3 editor Engine Solution )
Role : Team Leader
- Design solution , build answer to Business analyst(MOA) and follow implementation (budget 300 M€), Responsible of Architecture lead
Work
• Team leader for HPLMN Migration and new requirements(VPLMN).
• Study of roaming system recasting : putting together file migration (solution)
• Study for merge roaming and interconect system (mediation,rating,billing)
• Retrieve and develop requirement from Business Analysis MOA (launch meeting with them)
• Development of system interface : ShellUnix /sql ,shell ,Oracle
• Achievement : functional specification and End users Specification
• Manage Solution Provider( SOPRA) and Integration team -3 persons
• Lead project evolution to production environment.

From Nov 07 to May 2008 Project Orange Project (Mobinil, orange cote d’ivoire, Bostwana , Madagascar)
Role : Team leader for Integration and maintenance of Bscs Billing system (BSCS V6 V8 VIX) -Unix Oracle Visual Basci
Work
• Design solution and build answer to business Analyst
• I make commercial proposal and study(design solution) with cost evaluation(Budget +80M€) and planning
• Design and implementation of new requirement : language C (server side and VB6 (client side) : Mass Activation/ CAS server
• Management of validation team before acceptance test
• Communication directly to Client
• Defects Support and follow up delivery

From 01/01/07 to 30/10/07 Project Neuf Telecom Siebel 7.2
Role : Integration and testingTeam leader
Order Management , Unix/Oracle
Mission
• Integration / testing of the MVNO Offers and the MVNO contracts customers in the solution billing /CRM( Siebel-EAI-Arbor)
• Configuration of siebel software : update ,create workflow and data reference, test Import data with EIM tool, development of vb6 tool to simulate Siebel Workflow
• Meeting with business Analyst for adjusting requirement
• Strategy, Scenario and running Test cases , Test Management and move to production phases
• Technical Support in production environment.
• Correction of issue in environment production with workarounds(sql oracle and Siebel configuration)

From 01/10/05 to 31/12/2006 Project Mobile operator SFR
Role : Team leader coordinator for billing and crm system implementation
First Mission -Integration of Offers in the solution software " Enabler-Clarify " by coordinating the publisher(editor) Amdocs and SFR operator
• Definition of the choices of implementation (Assembly and marketing of the Offers SFR, Valuation),
• Definition of the strategy and coordination of the teams of tests Offer.

Second
Mission
• Integration of Enabler Amdocs charging 6.0 (client serveur Unix/oracle)
• Achievement :Test Strategy , book test , test cases about offer configuration, setting up of scenario and test case in Quality Center(HP)
- Implementation of test strategy on Product Catalog.
- Support team for rating and billing team.
- Execution and report of the tests.
- Follow-up of the defect with the integrator AMDOCS and SFR french operator.
-achievement (script and documentation) : Automation of synchronization between system billing and Clarify(customer care system)

From March 05 to Sept 2005 Project Wanadoo operator : Voip billing system
Role : Designer of new improvment into final invoice -BRM Oracle 6.2 billing software)
Mission
• Study of new improvement in final invoice
• Analysis of the existing documentations.
• Development( C language, shell Unix) of new improvement for new invoice (text invoice sent to customer)
• Achievement of functional and technical specification
• Scenario, plan and case test about new implementation
• Execution and report of the tests.

From febr 04 to february 2005 Project Orange NL Netherlands Billing system:
BSCS V5, BRM Oracle 6.5 (MMS,GPRS) ,Unix Oracle
Role : Designer
First Mission Design Team :
-Configuration of new or existing offer(rateplan)
-Support for technical specification
-configuration and implementation of promotion ( promotion tool )

Packaging team :
-Install of new package in Brm oracle environment
-Follow-up for production install
-Achievement of creation instructions for use and note for the team production (migration form)

Second Mission
• 3 rd level Support and maintenance of system billing
• Analysis and Correction of defect(issues)
• Defect follow up
• Delivery support.
• Bench test(Performance) on rating and billing chain for Oracle Migration
from version 7 to version 8

From June 2003 to february 2004 Project Billing system Wanadoo (BRM Oracle 6.2 billing system) Unix/Oracle Role : developer
Mission • Design of new improvement on billing system infranet 6.2 : new requirement on final invoice(b edit invoice) C portal./test nap/Database Pin Deploy
• Development opcode and policies
• Validation of the technical and functional specifications

From March033 to june 2003 Project Billing system for Belgium mobile operator Mobistar (bscs V5,V7)
Unix/Oracle/VB –
Role : Designer / development
Mission • Achievement of commercial Mobile / Fixed offers (configuration in sql language)
• Development of tools for automatic offer configuration :
language Visual Basic ( VBA)
• Maintenance of offers commercial specifications.

From Feb02 to March 2003 Project Billing system Orange DK (Danemark). BSCS V5 /V7
Unix/Oracle
Role : Designer / development
Work • Configuration of MP Module(rateplan)
• Design and Development of Module online ( language Centura Developper)
• batch Maintenance ProC ( oracle / Unix )
• test of dunning chain in Copenhagen (Denmark)
• configuration of discount for project migration BSCS version 7

From Sept 2001 to Feb 02 Project Maroc Telecom. Billing system BSCS V5
Role : Testing Analyst
Mission • Achievement book test.
• Achievement of test on new implementation
• Follow-up of the defect(issues).
• 1 st level Support and maintenance at Rabat (Morocco):
Follow up of point of sale in morocco
• Rating Chain test end to end.