Nicolas - Consultant MARKET DATA

WORK EXPERIENCE

Independent Consultant, Belgium Jan. 18 - now
Focus on business development, product roadmap strategy &
execution, digital marketing & programme /project management
Advising telecom & tech companies of all sizes
Current mission: project management – IT transformation to quicker
implement bundles for VOO, a leading ISP based in Brussels, Belgium
Past mission: business & digital marketing development for a scale-up
tech company called Tessares in Belgium
Key achievement: brand equity step up, Tier-1 opco leads growth
Past mission: Co-founding of start-up (UMAN) supporting international
NGO activities with new technologies
Recent activity: joined forces with a Top 10 French business school to
optimise funding & digital strategy of a NGO in Benin

Commercial Director, Haiti Apr. 17 - Jul. 17
Scope: B2C market (~$350m yearly revenue – 4.6 million customers)
Executive committee member
Revenue, profitability and customer base growth focus while
enhancing customer experience and team skills
CEO support for Board presentations / strategy development
Key achievements
• Maintained market share up at 75% despite aggressive competition
• Overall mobile business: +7% Q1 revenue growth year on year
• Mobile data business: +55% Q1 revenue growth year on year
• Customer experience enhancements (Website, USSD & App)

Head of Prepaid Products, Haiti Jun. 16 - Apr. 17
Scope: Prepaid B2C market (~$330m yearly revenue)
Responsible for the product roadmap, product development, pricing
strategy, loyalty programs and customer experience journey.
Key growth activities: data penetration and traffic & site monetisation
Key achievements
• Mobile data business: +2% > 2nd half fiscal revenue budget
• +130K downloads of selfcare app MyDigicel App in 3 months
• Commercial launch of 100 4G/LTE sites in Port-au-Prince

Head of Internet, DRC & Chad Apr. 12 - May 16
Scope: B2C & B2B market (~$25m yearly revenue)
Internet and device business P&L management
CEO support for 5-year strategic plan for DRC and Chad
Key achievements
• Launch of Prepaid BlackBerry services in 2012
• Launch of 3G in DRC (2013) and LTE services in Chad (2015)
• Mobile data business: 100% revenue growth in DRC (2014)
• Mobile data business: 51% revenue growth in Chad ( 2015)
• 3G coverage expansion in DRC regions

Innovation Manager, DRC Dec. 10 - Mar 12
Scope: B2C market (~$5m yearly revenue)
Responsible for VAS enhancements + new revenue development
Key achievements
• Launch of airtime loan scoring based on value & tenure
• SMS services partnerships with Twitter, Google and Facebook
• +$1M incremental revenue in VAS in 2012

Data Market Manager, France Jun. 09 - Dec. 10
Scope: B2B – Large accounts (~€30m yearly revenue)
Responsible for mobile data services
Key achievements
• Yearly revenue growth: +40% in 2010
• Smartphone key launches (iPhone & BlackBerry)

Product Manager, France Oct. 07 - May 09
Scope: B2B - All segments
Responsible for billing products and digital portal
Key achievements
• Launch of loyalty activities to extend customer life time
• Selfcare: Implementation of digital dashboards

Consultant, France Jun. 05 - Oct. 07
Practice: Telecommunication and Media
Main focus on project management for B2B offer launches
Key achievements
• Large accounts: Implementation of custom-made offers tools
• SMEs: New voice price plans launch (Unlimited plans)