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Photo de Celine, Consultant ITIL

Celine Consultant ITIL

CV n°161229D004
Compétences techniques
Expériences professionnelles

Celine ********
Head of Infrastructure, Services and Finances, HSBC Private Bank
Scionzier, 74950, France +33658676176 ********
Work experience

HSBC Private Bank, Switzerland
Head of Infrastructure & Services & Finances, Infrastructure Manager - DCSM Manager
Manager de l équipe Service Assurance and Acceptance et Operational Acceptance Tests pour Global Private Bank.
Activités de management journalière management d équipe et d individus.
Head of Infrastructure Product & Services & Finances
En relation directe avec le responsable de l équipe Global Solution Center Head.
La résolution de problèmes fait partie de mon travail quotidien.
2016 - 2017

HSBC Private Bank, Switzerland 2015 - 2016
Incident Manager
Incident Manager pour la mise en place de notre nouveau système de core Banking pour HSBC Private Bank, Genève.
HSBC Private Bank, Switzerland 2016 - 2016
Business Continuity Manager
Manager HSBC Private Bank/Switzerland Responsable de la gestion du Business Continuity Management pour IT Operations pour EMEA. Je me suis assurée que les principes de fonctionnement de la continuité des services étaient bien suivies. Adaptation des règles, suivant le taille du pays.
HSBC Private Bank, Switzerland 2010 - 2015
Senior System Engineer
Senior System Engineer-Monitoring Team Leader Leading a team of three people, setting up the monitoring of the Swiss Private Bank. Using BMC Software products, HP-BAC aka BSM. We ensured the alerts were coming through correctly to the Operators and that our local team received the alerts via XMatters and the incidents were correctly raised via GSD.

France Télévision, France
Senior Consultant - BMC Software product - Monitoring/Supervision
Spécialiste Monitoring BMC Software - Freelance
2010
- 2010

ERDF, France
Senior Consultant - BMC Software product - Monitoring/Supervision
Spécialiste Monitoring BMC Software - Freelance
2010
- 2010

Crédit Mutuel, France
Senior Consultant - BMC Software product - Monitoring/Supervision
Spécialiste Monitoring BMC Software - Freelance
2009
- 2010

ERDF, France
Senior Consultant - BMC Software product - Monitoring/Supervision
Spécialiste Monitoring BMC Software - Freelance
2009
- 2009

Groupama, France
Senior Consultant - BMC Software product - Monitoring/Supervision
Spécialiste Monitoring BMC Software - Freelance
2008
- 2009

Abbey National, England
Senior Consultant - BMC Software product - Monitoring/Supervision
Senior Consultant - BMC Software product - Monitoring/Supervision
2008
- 2008

Fusion, England
Senior Consultant - BMC Software product - Monitoring/Supervision
Spécialiste Monitoring BMC Software - Freelance
2008
- 2008

Serco, England
Senior Consultant - BMC Software product - Monitoring/Supervision
Spécialiste Monitoring BMC Software - Freelance
2008
- 2008

Cable & Wireless, England and Germany
Senior Consultant - BMC Software product - Monitoring/Supervision
Spécialiste Monitoring BMC Software - Freelance
2007
- 2008

Accenture, England
Senior Consultant - BMC Software product - Monitoring/Supervision
Spécialiste Monitoring BMC Software - Freelance
2007
- 2008

Fujitsu, Ireland
Senior Consultant - BMC Software product - Monitoring/Supervision
Spécialiste Monitoring BMC Software - Freelance
2006
- 2007

Client Solutions, Ireland
Senior Consultant - BMC Software product - Monitoring/Supervision
Spécialiste Monitoring BMC Software - Freelance
2006
- 2007

Phillip Morris, Switzerland
Senior Consultant - BMC Software product - Monitoring/Supervision
Spécialiste Monitoring BMC Software - Freelance
2006
- 2006

European Commission, Luxembourg
Senior Consultant - BMC Software product - Monitoring/Supervision
Spécialiste Monitoring BMC Software - Freelance
2005
- 2006

Morse Professional Services, France
Senior Consultant - BMC Software product - Monitoring/Supervision
Spécialiste Monitoring BMC Software - CDI
2001
- 2005

Morse Professional Services, England
Senior Consultant - BMC Software product - Monitoring/Supervision
Spécialiste Monitoring BMC Software - CDI
2001
- 2001

Cap Gemini, England
Unix System Administrator and Engineer/Consultant specialist of BMC Software Products Spécialiste Monitoring BMC Software - CDI
Skills
1997
- 2001

Languages

Education

The Open University
Formation Management
2015
- 2017

ITIL Certification passed
2014
- 2014

Formation Diverses
1997
- 2013

Diplome National Du Brevet GCSE
1988
- 2988

Certificat D Etudes Professionnelles/Brevet D Etudes Professionnelles
1990
- 1990

Diplome du Baccalauréat Technologique Secretarial A Level
1992
- 1992

Walthamstow College The Open University Social Sciences
First Certificate
1994
- 1994

Open University Higher Education
Certificate
2017
- 2017