Sophie - Consultant DOCUMENTUM

Client (customer) STIB - Brussels
Project description
Analysis of the whole “Incoming Mail” process. Production of a Functional Analysis document describing the business flow from the moment physical and digital mails arrive in the company until the moment when they reach the appropriate responsible, are stored and processed.
The second part of the project consisted in implementing this business process using Documentum Webtop, Documentum Forms Builder and Docuentum Process Builder.
The great challenge here was that there had to be as few customisations as possible. Configuration was always preferred to development when it was doable.
Responsibilities in the project
• Functional Analysis of the “Incoming Mail” business process: meet the key users of the future application, understand the current process and translate into a Functional Specifications document. Had to go through several iterations to reach a consensus between all key users.
• Implementation of the Incoming Mail business process on the Documentum 6.5 platform using mainly the following tools: Documentum Webtop 6.5, Documentum Administrator 6.5, Documentum Forms Builder 6.5 and Documentum Process Builder 6.5. The main challenge here was that the workflow had to be implemented using as few customisations as possible. Configuration always had to be preferred over development of new features. The Implementation of the process was accomplished through several “iterations” that were presented to key users and adapted to their needs. Performed several demos to the key users.
• Investigation of whether Documentum TaskSpace 6.5 could solve some issues we experienced in using Webtop 6.5 with Process Builder 6.5. This part of the project did not allow any conclusion as it was abandoned.
• When the user acceptance phase was reached, prepared user acceptance scenarios and gave training on how to use the application to the key users.
Technologies and methodologies used in the project
DOCUMENTUM 6.5, DOCUMENTUM WEBTOP 6.5, DOCUMENTUM ADMINISTRATOR 6.5, DOCUMENTUM FORMS BUILDER 6.5, DOCUMENTUM PROCESS BUILDER 6.5, DOCUMENTUM COMPOSER 6.5, DQL, WDK, TBO, JAVA, JAVASCRIPT

Project name Siemens CIO SharePoint Implementation
Client (customer) Siemens Belgium - Anderlecht
Project description
Implementation of several SharePoint 2007 sites and definition of a project management methodology specifically related to SharePoint sites.
Responsibilities in the project
• SharePoint Business and Functional analyst: contact with customers, analysis of business needs. Translation to business specifications and functional requirements.
• Participated in the implementation of a SharePoint Project Management method for Siemens CIO department: helped defining the different steps of this method; responsible for writing Project Management templates for all the phases in a project (Business analysis, Functional requirements, Technical analysis, Configuration, Testing, ...)
• Configuration of MOSS 2007 web sites: configured several SharePoint web sites. Most of them contained Nintex 2007 workflows. One particularity of those projects was that it was only configuration and not development. Therefore the use of Nintex Workflow 2007 was very thorough. It helped solving problems that otherwise could only be solved with development. Those projects also made extensive use of InfoPath forms.

Project name Documentum System Administrator

Client (customer) Euroclear Bank - Brussels
Project description
Part of the team administrating the whole Documentum implementation at Euroclear.
Roles & Responsibilities in the project
• Development of various Documentum jobs in Docbasic or in Java
• Solving of performance problems in the system: SQL queries, indexes, smart lists, configuration
• Analysis for the archiving of documents: how to handle the growth of data in the future?
• Knowledge transfer to juniors in the team, provide technical support to users
• Proposals for improvement of existing system
• Procedures to duplicate data from production to test
• Development of a tool to analyse the logs of a third party application (Java, SQL, Ant, DTS)
• Investigation on a replacement for the Documentum Desktop Client. The goal was to provide a document allowing them to choose between three candidate client applications for their day-to-day document management: McLaren Enterprise Engineer 3.6, Documentum Webtop version 5.3 and Documentum Content Services for SharePoint. Many aspects were investigated: integration of existing ActiveX components; using smart lists; costs in terms of development, configuration, licensing, advantages and disadvantages of the tool,...
• Test, configuration and installation of the Documentum Administrator 5.3 SP 4. Some time was spent on configuring UCF to make it work in a Citrix environment.
• Wrote administration jobs to manage Virtual Documents in Euroclear’s main document management system.
• Euroclear had custom components developed in Visual Basic and integrated to the Desktop Client 4.2. In the context of a study for the migration to the Webtop 5.3, proposed solutions to adapt some of the developed components to the Webtop (mainly using Java-COM bridge)
• Technical audit of the Documentum infrastructure of Euroclear. In charge of inspecting the Documentum infrastructure put in place by the Document Management Team and provide technical remarks, considerations and propositions for improvement.

Project name Documentum Development and Project Management

Client (customer) UCB Pharma Belgium – Wauthier Braine
Project description
Participated in various projects of Documentum implementation for the UCB IT Department.
Roles & Responsibilities in the project
• Wrote documents to respond to an internal RFP for the implementation of a document management solution in the Regulatory Affairs department. They needed a system to manage the submission of Drugs.
• Wrote a procedure for Java coding conventions and recommendations for the whole IT department of UCB.
• Design of a Business Process for the development of applications and change management in the EDMS (Electronic Document Management System) team. This process began with the reception of the BRS/Functional specifications and ended with the installation of the application/change in the production environment. The whole process was based on the usage of Subversion for the sources management and Trac for the project management.
• Migration of 3 projects from CVS to Subversion. Customisation of Subversion to meet the needs of the EDMS team: post-commit scripts, analysis of requirements for ticket management. Administration of the Subversion and Trac servers.
• “SWAT” project: a team of expert was put in place to solve various problems met by an important system used for the management of validated document in several departments of UCB. This project was divided in several “Performance packages”. Responsible for the technical analysis and proposal for improving the performance of the application.
• Development, enhancement and configuration of a Spring based framework used to develop web applications around Documentum 5.2.5.
• Analysis of Business Requirements for the migration of the IT department documents to a common Documentum Docbase. Those documents were stored in a Documentum Docbase version 5.1, on file systems and in public folders. The project was abandoned as it was foreseen to migrate the documents to the SAP Portal.
• Technical analysis, full documentation and implementation of a Proof a Concept for the electronic signature of documents in a Documentum Docbase 5.1 with the Entrust Public Key Infrastructure.
• Maintenance of the document management application used in the GTSO (Global Technical and Supply Operations) department for the controlled documents.
• In addition to that, in charge of:
• Planning the tasks for the developers, organising team meetings
• Providing estimations of work for upcoming projects
• Conducting technical interviews (Java-Documentum) when hiring new consultants for the team
• Training new consultants
• Managing the development team when the EDMS team manager was away

Project name SharePoint POC

Client (customer) FEDICT - Brussels
Project description :
Implementation of a POC on the Microsoft SharePoint platform for the FEDICT.
Roles & Responsibilities in the project
Working in a team of 3 persons: one business analyst and two analyst-programmers. Had the role of analyst-programmer.
The goal of the POC was to manage the orders of hardware and software and the associated invoices. The request for orders were filled in InfoPath forms and saved on a SharePoint Site. Document properties were synchronised between the forms and the Site. InfoPath allowed approving the orders. SharePoint was mainly used to generate reports on the orders.

Project name SharePoint POC

Client (customer) CSC - Brussels
Project description
Implementation of a POC on the Microsoft SharePoint platform for the CSC (union).
Roles & Responsibilities in the project
Working alone on this project. It was an implementation of a Proof Of Concept for SharePoint. At the same time, trained two persons who had to be able to keep up with this project at the end of the contract.
The goal of the POC was to help the CSC manage their incoming orders/invoices for hardware and software. The platform used was Microsoft SharePoint 2003 with InfoPath 2003. A web site was developed on SharePoint and information was published from InfoPath to this web site. The site was mainly used for consultation of the information encoded in the InfoPath forms and for generating reports based on this information.

Project name Documentum Web Publisher site Implementation

Client (customer) European Commission
Project description
Customisation of Documentum Web Publisher 5.2.5 for the European Community websites and intranet management.
Roles & Responsibilities in the project
New functionalities were added to the basic Web Publisher version: workflows, web sites management specific to the European Community needs, groups management through a simplified interface, automatic translation processing, complex links, automatic generation of information in XML documents according to document types and more.
Mainly in charge of the technical analysis and development of those functionalities. The development consisted specifically in customising Web Publisher using the Documentum Web Development Kit and developing Business Typed Objects in the Business Object Framework to enforce the business logic.

Project name Documentum WebTop Proof of Concept

Client (customer) European Commission – IT DG
Project description
Proof of Concept of the Documentum Webtop for the IT DG of the European Commission.
Roles & Responsibilities in the project
Mainly in charge of implementing customisations in the Webtop and of studying the possibilities offered by the Documentum Workflow Management for the European Commission needs.

Project name Documentum Analyst-Programmer

Client (customer) UCB Pharma and Chemicals – Wauthier Braine and Drogenbos
Project description
Development of intranet applications to provide Documentum access to users.
The applications were used for online document management (version management, workflow, lifecycle, distribution, security …).
Roles & Responsibilities in the project
Participation in various projects:
1. Development of an intranet document management application for the Chemical Sector IS SAP team. The technologies used were: JSP, Documentum Foundation Classes, Java and JavaScript. In charge of the JSP pages development along with another developer. Development of a really complex workflow for Documentum. This workflow allowed to automatically manage the IS projects documents from the analysis to the application deployment. The document security in this workflow was processed automatically too.
2. Adaptation of the first application for the Chemical Quality and Safety Environment Sector. In charge of the JSP pages adaptation from the first project. In this one, also developed another workflow for the lifecycle of a document: from draft to distribution (draft, review, consolidation, approval, release, distribution and publication on the intranet).
3. Development of an intranet document management application for the Pharmaceutical Sector. This project was completely different from the 2 others in terms of technology: it still used Java and JavaScript but with Struts and Stxx. Assisted in this project by several other consultants.

Project name Microsoft Office Automation Support

Client (customer) UCB Pharma and Chemicals – Wauthier Braine and Drogenbos
Project description
Development and maintenance of Microsoft Access and Excel applications (using VBA) in the “Development for Office Automation” service of UCB Braine.
Roles & Responsibilities in the project:
Development and maintenance of Microsoft Access and Excel applications (using VBA) in the “Development for Office Automation” service of UCB Braine.
One of these applications had a SQL Server back-end + development of VB applications to customise the Documentum Workspace 4.1 (managing document attributes) and import series of documents in the workspace.