Isabelle - Consultant CYLANDE / GRANDE DISTRIBUTION

Extensive Global Sales Experience, Business Unit successful manager, Results driven,
Strategic Agreement builder, Quality focused, Loyal client following, Multi-cultural & market
segments skills, Creative Solutions finder, Persistent achiever,
Transversal Team Player, Honest, Human Talent Developer

CAREER HISTORY

WARWICK NEW YORK - 426 rooms - New York Midtown - USA

16.10.2017 - Now

ACTING DIRECTOR OF SALES & MARKETING Sales mission for the owner
Ful reorganization of the Sales and Catering Team including redesign of al the marketing
material.

HILTON WORLDWIDE SALES - Paris Office - 4.300+ hotels worldwide
07.06.2005-27.08.2015
HEAD OF HILTON WORLDWIDE SALES PARIS OFFICE. Servicing customers based in
France, Belgium, Luxembourg & French speaking Switzerland
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2012 MICE Sales Person of the year - Europe - Award
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Management of a team of 10 people
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Knowledge and mentoring on al market segments MICE, Corporate Key Accounts
Paris stock exchange listed , Consortia/TMC's, Airline crew & Leisure.
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Internal relationship at VP and General Managers levels
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Multi brand approach from Limited to Ful Service up to Palace experience.
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Strategic long term projects achieved successful y with MICE, Corporate and
Directly Connected Leisure clients generating mil ions US$ revenue.
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On site group department handling 3.000+ group requests a year for al hotels
worldwide
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Office revenue multiplied by 4 in 10 years by driving strategic decisions to move
market share, developing key valuable prospects and clients loyalty.
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Responsible for office targets achievements and cost center budget compliance.
BEST WESTERN INTERNATIONAL - Paris office - 4.100 hotels worldwide
29.10.2001-18.02.2005
WORLDWIDE SALES MANAGER - France, Belgium, Luxembourg & Switzerland
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Responsible for Corporate and Leisure Sales from the French speaking European
countries to al the Best Western destinations worldwide.
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Negotiation for major Key Corporate Accounts
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Contracting with major Tour Operators
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Increase of 96.44 in Sales Generated Revenue in 4 years.
HOLIDAY-INN PARIS BIBLIOTHEQUE DE FRANCE - Paris 13 - 71 rooms
21.05.2001 - 17.10.2001
GENERAL MANAGER
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Team of 25 people
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Responsible for running the hotel operations and sales.
TUMLARE CORPORATION PARIS - European Wholesaler - 18 offices worldwide Incoming
Tour Operator - Scandinavian and Asian markets.
02.11.2000 - 28.03.2001
HOTEL CONTRACTING MANAGER - FRANCE
- In charge of hotel contracting for FIT, ad hoc groups and group series business.
- Ful update of French hotels rates sheets
- Negotiation of rates and al ocations for existing and new properties in France.
IVOIRE INTER.CONTINENTAL ABIDJAN - IVORY COAST - 626 rooms
01.01.2000 - 03.04.2000
REGIONAL DIRECTOR OF SALES & MARKETING FOR WEST-AFRICA
- Responsible for 3 properties in Ivory Coast and 2 in Gabon
- Update of hotel's rates sheet and GDS exposure
- Implementation of Fidelio Sales & Catering including training
- Reorganization of the sales department organization of sales cal s,
- Administration structure, reporting procedures.
- Office closure due to very critical political situation.
SCANDIC HOTELS A.B - International sales office Paris 120 hotels in Scandinavia 3 & 4 star
01.07.1995 - 14.05.1999
INTERNATIONAL LEISURE SALES MANAGER SOUTHERN EUROPE
- Creation and management of the sales structure in Paris.
- Group & FIT negotiation with Key Accounts.
- Total growth leisure sales revenue 1995/1998 + 56,48
- Sales Management coordination with hotels General Managers.
- Key liaison with Utel , GDS and major TMCs
- 100 Club winner 1995/96/97/98 company sales achiever program

HOTEL COPTHORNE CHARLES DE GAULLE - Roissy en France - 237 rooms
01.06.93 - 30.06.95
DEPUTY SALES MANAGER
- Responsible for Travel and Trade industry Tour Operators, Travel Agencies,
Coach Operators, Ground handlers, Networks, Trade Fairs and GDS's
- Compilation of the yearly budget and the sales & marketing plan with the sales
manager.
HOTEL CONCORDE LA FAYETTE - Paris - 1.000 rooms
01.06.92 - 31.05.93
RESERVATIONS MANAGER
- Yield management through electronic distribution systems.
- Fol ow up with travel agencies and tour operators special requests,
al otments, Japanese tour series.
- Statistics and monthly reporting. Budget elaboration.
- Permanent contact with the nearest competition.
- Fol ow up with the reservation managers of the computerized reservation
systems in which the hotel appeared Concorde Supranational & GDS
- Management of a team of 15 persons.
- Complete instal ation of the Fidelio system.
01.02.91 - 31.05.92
TOUR COORDINATOR
- Responsible for al group bookings from 50 up to 300+ rooms.
01.07.90 - 31.01.91
RESPONSIBLE TOP CLUB EXECUTIVE GROUPS
01.03.89 - 30.06.90
RECEPTIONIST TOP CLUB EXECUTIVE FLOORS
S.R.S HOTELS - STEIGENBERGER RESERVATION SERVICE - Paris
18.06.86 - 30.06.87
RESERVATION OFFICER

EDUCATION & TRAINING
2016-2017
Master in International Hospitality Management graduated April 18, 2017
2014
Management Development Program MDP3
2012
EHG-Geneva >Presentation on Global Sales & Hilton
2008
ESSEC-IMHI Paris - Hotel Executive Program HEP
Computerized systems
Fidelio, Word, Excel and Powerpoint
SPIN Training
High quality sales training
1984-1986
Superior Technical Diploma in Tourism B.T.S - Paris
1983-1984
Preparation of the diploma of History of Art - Ecole du Louvre - Paris
1982-1983
Baccalaureat A5 - Paris

LANGUAGES

English
working language
Spanish
conversation

PERSONAL INTERESTS

Horse riding
Photography
Tai Chi Chuan

Renovation of a XVIIIth Century farm house


MORAL REFERENCES

François Tixier - ******** - + 33 0 6 8552 6928
Didier Al az - d.al ******** - + 41 79 888 4062
Hans Hanegreefs - ******** - + 32 473 273 943
Stéphane Mercier - ******** - + 1 305 877 4835