Michèle - Chef de projet WORD

Expérience professionnelle ( BKOff 07/01/2014 )

CONSULTANTE INDÉPENDANTE
Bordeaux Zen2Act ► 2015 – A ce jour
Proposition de méthodologie de cadrage, Structuration
Schéma Directeur par la construction et l’animation
d’ateliers d’intelligence collective, accompagnement
individuel

FONDATRICE DE START-UP
Paris Zen Abroad ► 2013 – 2015
Immersion dans l’écosystème des start-ups et des
institutions relatives au tourisme, développement de la
solution technique et du business, partenariats signés
avec Orange (Coréen/Chinois)

DIRECTRICE DÉPARTEMENT MÉTHODES IT
Paris BNP Paribas - CIB ► 2010 – 2013
Définition des KPIs et mise en œuvre des reportings de la
direction. Mise en œuvre (Méthodes/Outils/Processus) de
gestion de projet et de services pour les 1000
collaborateurs. Participation à la certification CMMI
niveau 3 (Paris, Mumbai, Hong Kong)

DIRECTRICE DE PROJET DE LA MIGRATION DU
PROGICIEL DE LA BANQUE DE DÉTAIL DES MARCHÉS
ÉMERGENTS
Paris BNP Paribas - Retail B. ► 2008 – 2010
Consolidation de la Road Map détaillée pour
externalisation. Mise en œuvre de la stratégie de test du
progiciel Atlas avec tous les multiples contributeurs (multisites Paris Maroc Antilles. Île Réunion, Pilotage des équipes en
transverse – 9000 JH sur 8 mois )

DIRECTRICE DE PROJET ET D’ÉQUIPES
Paris BNP Paribas - Cetelem ► 2004 – 2008
Déploiement du progiciel crédit dans le progiciel de la
banque ukrainienne (Gestion des conflits)
Construction du référentiel de vente de crédits et
intégration dans le SI existant (50 pers. /12 000 JH sur 2ans)

RESPONSABLE D’ÉQUIPES ET CHEF DE PROJET
Paris BNP Paribas - Cetelem ► 1990 – 2004
Développement des applications de distribution de
crédits – Front ( Ikea, Conforama…et particuliers)

MARCH 2010 – MAY 2013 IT QUALITY RESPONSIBLE & HEAD OF “METHODS & TRAINING” TEAM
PROCESSUS ORGANIZATION (IT DEPARTMENT OF CIB - CORPORATE INVESTMENT BANKING)

 ENTITY STRATEGY DEFINITION / PROCESS CONSISTENCIES (PARIS, MUMBAI, HONG KONG)
 CHANGE MANAGEMENT, OPERATIONAL PROCESS IMPROVEMENT / AGILITY
 DEFINITION OF THE ORGANIZATION OPTIMIZATION ( DMAIC, DCDV METHODOLOGIES)
 SUPPORT ON METHODOLOGY FOR PROJECTS MANAGERS
 PROFESSIONAL TRIP IN BAHRAIN SUBSIDIAIRY TO DEFINE IT GOVERNANCE (BALANCE SCORED CARD METHODOLOGY)

ENVIRONMENT: CMMI MODEL
— PROCESS USED BY ALL ENTITIES OF THE ORGANIZATION (600 COLLABORATORS)
— TEAMS PROACTIVITY TO PROPOSE NEWS IDEAS & BEST PRACTICES, MAINTENANCE PROCESS EVOLUTION WITH ALL TEAMS

OCT. 2008 – FEB. 2010 PROJECT DIRECTOR
INTEGRATED BANK SOFTWARE INDUSTRIALIZATION FOR RETAIL BANKING (EMERGENT MARKETS)

 BUILD THE PROCESS INDUSTRIALIZATION FOR THE BANK INTEGRATED SOFTWARE
 TRANSVERSAL PROJECTS MANAGEMENT WITH 80 COLLABORATORS ON SEVERAL SITES & CULTURES - 4000 MAN DAYS (4 EURO MILLIONS)
 SUPPORT FOR MAROCCAN PROJECT MANAGERS TO PILOT LARGE PROJECTS (REGULAR MOVINGS 2 DAYS/WEEK DURING 5 MONTHS)
 ORGANIZATION OF KNOWLEDGES’ TRANSFERT ON MAROCCAN COMPETENCY CENTER (50 PEOPLE)
 PROJECTS MANAGEMENT (OBJECTIVES, PLANNING, FOLLOWING, COMMITTEES ORGANIZATION…) & BUDGET MANAGEMENT
ENVIRONMENT : MAINFRAME (ACCOUNTING CORE), JAVA UNIX APPLICATION + DATAWAREHOUSE + DATAMART

— INCREASE PARISIAN AND MAROCCAN EMPLOYEES SKILLS IN 3 MONTHS
— THE SUBSIDIARY GAINS MORE AUTONOMY IN 6 MONTHS / SELF-CONFIDENT TEAMS IN 6 MONTHS

JUNE 2007 – SEPT. 2008 DEPUTY OF PROJECT DIRECTOR
CETELEM PERSONAL CREDIT DEVELOPMENT IN UKRAINE
 SUPPORT OF PROJECT MANAGER TO DELIVER THE SOFTWARE (5000 MAN DAYS/50 COLLABORATORS)
 RECOVERY OF THE RELATIONSHIP WITH THE CLIENT (UKRAINIAN SUBSIDIAIRY) / MANAGEMENT & COORDINATION OF PROJECT TEAMS
 ORGANISATION / PLANIFICATION / STEERING COMMITTEES LEADING / IMPLEMENTATION OF PROCESS BETWEEN EACH TEAM
ENVIRONMENT : MAINFRAME (ACCOUNTING CORE), JAVA UNIX APPLICATION

— CUSTOMER SATISFACTION AT THE MOMENT OF THE DELIVERY, NO PROBLEM DURING THE END OF DAY’S TREATMENT / « TP » ON TIME

JULY 2004 – MAY 2007 PROJECT DIRECTOR
PILOT THE REDESIGN OF DISTRIBUTORS CREDIT MANAGEMENT TOOL FOR ALL CETELEM SUBSIDIARIES

DESIGN THE TOOL TO MONITOR COMMERCIAL RELATIONSHIP WITH SALESPEOPLE IN REGIONAL PLATFORM AND HEADOFFICE (SALES PLACES ADMINISTRATION, ACTIVITY FOLLOW-UP, RISK FOLLOW-UP, AGREEMENT IMPLEMENTATION, RATEMAKING)

 PILOT THE CONSTRUCTION OF THE GLOBAL TOOL FOR ALL CETELEM SUBSIDIARIES AROUND THE WORLD (12000 MAN DAYS)
 PROPOSALS OF URBANIZATION ‘S SCENARIOS (FLOWS EXCHANGES…) / DEFINITION OF DATA MIGRATION
 RECRUITMENT, CAREERS MANAGEMENT, COMPETENCIES MANAGEMENT WITH HUMAN RESOURCES TEAM
 PROCESS IMPLEMENTATION (CMMI MODEL, LINKS BETWEEN BUSINESS AND TECHNICAL TEAMS)
 MANAGEMENT OF 4 PROJECTS TEAMS (35 PEOPLE), INTEGRATION OF EXTERNAL PEOPLE
 CREATION OF A DEDICATED TEAM TO MANAGE INTEGRATION TESTS (10 PEOPLE)
ENVIRONMENT : MAINFRAME, ORACLE, JAVA UNIX (3-TIER ARCHITECTURE)

— PROGRESSIVE CREATION OF TEAMS’ SYNERGY WITH 35 COLLABORATORS BELONGING TO SEVERAL METIERS IN 2 YEARS
— BUSINESS TEAM OBTAIN COMPLETE SATISFACTION AT THE MOMENT OF THE DELIVERY

JULY 2001 – JUNE 2004 HEAD OF DEVELOPMENT TEAM (15 PEOPLE)
DEVELOPMENT OF CREDIT SALES TOOLS DEPLOYED ON CREDIT DISTRIBUTORS (CETELEM)

FOLLOW UP OF SALES APPLICATIONS IN PRODUCTION (PERSONAL CREDIT IN FRANCE & BELGIUM, PROFESSIONAL CREDIT IN MEDICAL DOMAIN)
REWRITE OF FUNCTIONAL APPLICATIONS (SIMPLIFICATION OF CREDIT PRODUCT) / IMPROVEMENT IN THE ON-BOARDING CLIENTS, AUTOMATION OF CONTRACTS’ EDITION

 MANAGEMENT OF TECHNICAL TEAM TO MAINTAIN SALES APPLICATION / CONCEPTION OF FUNCTIONAL PARTS
 IMPLEMENTATION OF PRODUCTS & PRICE LIST MANAGEMENT (ON ORACLE)
 IMPLEMENTATION OF TEST & NON REGRESSION SYSTEMATIC STEPS
ENVIRONMENT : UNIX, FORTRAN, C, CLIENT/SERVER
— STRONG REACTIVITY – RARE SERVICE BREAKDOWN / MODULES’ CONCEPTION TO MIGRATE MINITEL APPLICATION TO WEB APPLICATION

JUNE 1998 – JUNE 2001 METHODOLOGY COACHING FOR SOFTWARE DEVELOPERS
TRANSVERSAL SUPPORT FOR TECHNICAL TEAMS
ENVIRONMENT : UNIX, FORTRAN, C, CLIENT/SERVER
— DEVELOPMENT CONSISTENCY – REUSABLE PROGRAMS

OCT. 1990 – MAY 1998 SOFTWARE DEVELOPER
DEVELOPMENT OF CREDIT APPLICATION (MULTIPLE TECHNOLOGIES) AT CETELEM
ENVIRONMENTS : UNIX, CLIENT /SERVER, LANGUAGES JAVA, C, FORTRAN
— RESPECT FOR TIMELINES – ENSURE A MATCH BETWEEN REQUIREMENTS & DELIVERIES