Danny - Assistant à maîtrise d'ouvrage MS PROJECT
Ref : 190820W001-
75011 PARIS
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Chef de projet, Assistant à maîtrise d'ouvrage, Directeur de projet (39 ans)
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Freelance
Professional experience
SENIOR PROJECT / TRANSITION MANAGER
Technical savvy senior manager with over 15 years of international IT and telecom project/programme/transition management experience. A proven track record delivering over 100+ projects and transitions across a wide spectrum of technologies, vendors, environments and sectors. With a strong commercial focus, adopting fit for purpose delivery methodologies, e.g. infrastructure, virtualization, IaaS, software and application implementation, SaaS and PaaS.
Diligent: Proven track record of successfully leading all phases of diverse complex technology projects on time and in budget while maintaining a high level of customer satisfaction.
Strategic: Ability to combine technology solutions with commercial outcomes, planned and managed multimillion-dollar projects, aligned business goals with technology solutions, drove process improvements, competitive advantage and return on investment.
Communication skills: Leveraged technical, business and financial acumen to communicate effectively across all levels. Experienced and regular exposure to C Suite Executives.
Delivery expertise: Ability to recover / repair challenging projects, produced high-quality outcomes that meet or exceed customer expectations while balancing favorable commercial outcomes.
Team management: Managed small to larger teams across multiple business units, locations and diverse cultural backgrounds.
Sectors: Information Technology, Banking, Public Sectors, Defense, Government, Health, Telecommunication and Corporate Enterprise.
Data#3, COMMERCIAL LEAD / SENIOR TRANSITION CONSULTANT, 2018 - Present
A leading Australian IT services and solutions provider, Data#3 Limited (DTL) is focused on helping customers solve complex business challenges using innovative technology solutions. Data#3 has an annual revenue of $1.2B and over 1,100 employees.
COMMERCIAL LEAD
Contract Value: $15M
Team: 5 key direct reports
For a strategic project to the Bank of China, involving office relocation of 700 staff, data migration, greenfield datacenter/ on premise office build of infrastructure, virtualization, storage environments.
Key Responsibilities
Lead the overall governance for project
Ownership of the commercial contract management Budget accountability
Forecasting
Executive dashboard reporting
Results: Successful delivery of project, on time and exceeding the customers expectations in a challenging evolving environment.
SENIOR TRANSITION CONSULTANT
Contract values: $100k - >$5M
Team: ~40 Resources, 8 Technical streams across 5 locations.
Used IT Infrastructure Library (ITIL) framework to provide a broad range of IT Service Management (ITSM) services (including Incident, Problem, Change, Knowledge Management) tailored to specific business and technology requirements. Transitioned in & out all of Data#3 complex managed services customers.
Key Responsibilities
Driving continuous improvement End to End ownership of transitions
Contract management Resource management
Stakeholder management Budget accountability
Mentoring & coaching of staff
Results: Successfully transitioned in several new clients, on time, in budget and with a high level of customer satisfaction. Spearheaded continuous improvement and increased the manage services level of maturity by introducing robust governance, reporting and standardizing templates.
Amalgamotion, CONSULTANT 2017 – 2018
Amalgamotion is boutique consultancy which provides commercial advice and management consultancy services to a number of clients in the Telecommunications and Technology sector.
Contract Value: $1M (Optus/Nokia Contract ~$750M)
Team: Worked into the Optus Project Management Office
Outsourcing off and on shore of whole of operations (FOPS, T1, T2, T3) to an MSP.
Worked on building and managing a transition team, established a governance framework for Optus SingTel (the 2nd largest Telco in Australia).
Established the transition framework, governance and values. Provided strategic guidance to Optus and assisted them through complex partner management issues while maintaining a healthy relationship with the MSP. Defined, implemented and promoted core values to the boarder team, as part of a transition. Ensured contract milestones were delivered.
Key Responsibilities
Mediator for Optus SingTel outsource partner Nokia
Governance framework establishment
Contract management Strategic guidance to Optus SingTel
Partnership management
Executive dashboard reporting
Results: Successfully delivered the transition from contract negotiations to completion within 6 months as per plan.
BPV Solutions, DELIVERY CONSULTANT 2017 – 2018
BPV is a boutique technology company specialising in business process virtualisation in a cutting-edge approach to facilitate changes to business processes.
Contract Value: $250k
Team: 4 Senior technical resources
Lead the services for the key account, Vodafone Australia (3rd largest Australian telco). Delivered BPV’s QNET (Network configuration processing tool) into Vodafone. Managed customer relations, negotiated commercial contracts and end to end ownership of all delivery activities.
Key Responsibilities
End to End project Lifecyle
Contract management
Mentoring staff Strategic guidance
Financial accountability
Results: Successful negotiation on new managed and project services contract. Implementation of custom QNET software which automated network analysis, reduced effort from 10-man days to a few hours.
Data#3 SENIOR PROJECT MANAGER, 2015 - 2017
A leading Australian IT services and solutions provider, Data#3 Limited (DTL) is focused on helping customers solve complex business challenges using innovative technology solutions. Data#3 has an annual revenue of $1.2B and over 1,100 employees.
Contract Value: Various between $10k and $1.5M
Team: Up to 20 Consultants
Led several strategic, complex and challenging projects in a cross-domain matrix organization, with a team across global locations and managing more than 30 vendors and sub-contractors. Worked closely with the sales team to ensure business continuity between departments.
Key Responsibilities
End to End project Lifecyle
Continuous improvement
Contract management Cross business strategic guidance
PMO governance
Mentoring Staff
Budget accountability Responding to tenders/bids
Support the sales team with exiting and new business Resource Management
Results: Drove the high-quality completion of 50+ projects on time and in budget. Delivered over $200k of savings across multiple projects though improving delivery techniques, outsourcing models and implementing new process and tools.
Earlier Career
Visionstream: National PMO Program Manager 2014- 2015
Visionstream Pty Ltd. provides telecommunications infrastructure design, construction, maintenance, and engineering services to carriers, government, channel partners, and enterprise. Revenue over $1B and over 1,200 employees
Worked for Optus Singtel for the rollout of the Optus 4G LTE network.
Datacom Systems: Senior Project Manager 2013 – 2014
Datacom Group Limited is an Information Technology services company, offering management and consulting, cloud services, ITO, data center services, custom software development, and payroll services. With a revenue of $1.2B and over 5,000 employees.
Lead the delivery of professional services nationally across the whole customer base and technology stack.
Vodafone Hutchinson: Australia: Senior Programme Manager 2010 -2013
3rd largest Australian telco. Revenue $3.4B and over 2,500 employees
Swapped the 2G/3G/4G Radio Access Network (RAN), the national refresh of the datacenters/MTX’s and the national enablement programme across the entire network.
Nokia Siemens Networks: Program Manager 2007 – 2010
Nokia is a Finnish multinational telecommunications, information technology, and consumer electronics company. Revenue of €23 billion, 102,000 employees
Responsible for the upgrade and greenfield expansion of Optus (SingTel) & Vodafone’s Radio access network.
Telecommunications Technical roles Nokia Networks: 2004 -2007
Across UK, New Zealand & Australia.
Education and Qualifications
Project Management Professional (PMP) 2006
Internationally and industry-recognized certification for project managers offered by the Project Management Institute.
PRINCE2 (PRojects IN Controlled Environments) 2005
PRINCE2 is a process-based methodology for effective project management, used extensively by the UK Government and the private sector internationally.
UP! your service 2006
UP! Your Service is a customer service-based approach, focused on service training tools, principles, and understanding to make real, expandable and sustainable strategy.
Six Sigma Green belt – Process improvement 2004
Six Sigma is process improvement, data-driven approach and methodology for eliminating defects – from manufacturing to transactional and from product to service.
BTEC HNC Mechanical/Production Engineering 2004 - A UK Higher national certificate.
A Levels in IT & Design technology 2002- UK post high school education.
Key Projects and Skills Summary
Management:
- Project management
- Governance
- Executive reporting
- P&L management
- Resource management
Project Lifecycle:
- Commercial management
- Contract and vendor management
- Risk mitigation
Value-Added Leadership:
- Cross-functional supervision
- Team building and mentoring
- Stakeholder management
- Excellent communication skills
Transitions: Managed large complex whole of business transitions internal, external (offshore) teams and to third party managed services providers (MSP). Utilising ITIL framework.
Enterprise Implementations: Managed and deployed numerous projects, full turn key, strategic project life cycle to a wide range of customers, across multiple technology streams such as IaaS, SaaS, PaaS, Window 10, VMware, ADFS, AD, Telephony, SCCM, SCSM, Microsoft Azure, O365, Citrix Netscaler, Cisco, Symantec, DLP.
National Datacenter refresh: Refreshed & upgraded 7 data centers nationally, which included firewalls, core switches, power supply units, battery backup units, air conditioning units and supporting infrastructure. While managing capacity needs and project demands.
Software development: Adopting an agile approach, managed all phases of the software development lifecycle (SDLC), from small boutique applications to large complex applications used by 100’s of people.