Manjeet - Chef de projet MAITRISE D OUVRAGE
Ref : 050731S001-
75014 PARIS
-
Chef de projet, Consultant, Assistant à maîtrise d'ouvrage (59 ans)
-
Freelance
2000 - July 2005: MrTed (e-recruiting Application Service Provider) - European offices: Senior Project Manager, Professional Services
Managed teams responsible for global implementation of flagship product TalentLink in Europe & US for clients such as Accenture UK, Danone, Cable & Wireless, Compuware, Leroy Merlin & Euroclear. Did consulting for Siemens, France Telecom & FLS Industries.
Involved in a number of internal improvement projects covering support, data migration & professional services.
Working with business consultants to capture, analyze & improve business processes (recruitment) for customers.
Responsible for service delivery to clients securing an annual revenue stream of over 1.7 million Euros in subscription fees and professional services.
Training/certification -- designed training programs used to train a 1000 users worldwide & project management certification program for 100 certified practitioners.
Setting up departments -- helped set up European professional services organization & Polish support center. Put into place project management processes and project management teams.
1999-2000: SCORT (Web to Host software maker) – Paris: Content/Documentation Manager:
Implementation of documentation systems from the ground up.
Delivery of marketing content, sales and technical material (paper and online).
Redesigned Internet site navigation and content.
1997-1999 CYRANO (Automated Software Quality maker) – Paris & UK offices: Senior Documentation/Product specialist
Writing product specifications.
Implementing Web & other online help systems.
Writing technical/marketing documentation.
1992-1997: MEGA International (Business Modeling Software maker) – Paris: Documentation specialist:
Designing Marketing and sales material (demos, brochures, presentations, ads & Internet site)
Designing/translating product documentation (online help, user guides)
Localization of the Mega suite of software products
1990-1992 Gemini Consulting (Management Consulting firm) – Paris: Marketing & Technical Translator
Translating (French-English) technical and marketing documents.
1988-1990: Gamma International (CASE software maker & Consulting firm) - Paris: Technical Translator
Translating (French-English) technical documents.
1986-1988: Cochin Hospital -- Paris: English teacher (part time)
Teaching doctors, nurses, other medical & administration personal English language skills in order to better serve their patients.
Education
2004: Executive MBA HEC (HEC, a top-tier European business school that regularly gets high rankings of its MBA programs by the business press worldwide).
1988: Software Analyst Associate degree course at Control Data.
1986: A levels from London University & High School Certificate from Cambridge University.
Training
1996: Web site content management & design course (in-house training).
1994: Localization automation with Eurolang Optimizer.
1992: Business modeling training at MEGA International
Business Skills
Managing client relationship (service delivery, consulting, implementation,..) to ensure high-level of satisfaction.
Strong client facing, communication & written skills. Extensive experience in doing presentations for board-level executives of large corporations.
Identifying with Account Managers new sales opportunities in existing client base. Developing service proposals for customers. Advising Business Development managers on replies to RFPs.
Writing business plans and strategic auditing -- did a strategic audit of NETSIZE, a mobile services provider. Wrote a business plan for SmartQuantum, a data transmission security start-up. Advises SmartQuantun regularly on business matters (raising capital, business processes,..).
Significant experience in software / Internet industries. Five years experience in e-recruitment and recruitment industry.
Extensive multicultural background -- worked with/managed teams & clients from India, US, UK, Poland, Romania, Holland, Germany & France.
Has managed cross-border project teams of up to 25-30 people in different types of projects (software development outsourcing (India), professional services, consulting, support, documentation & localization).
Near-native fluency in both English & French, Polish (conversational), Hindi & Punjabi.