David - Assistant à maîtrise d'ouvrage IBM

Ref : 160205D001
Photo de David, Assistant à maîtrise d'ouvrage IBM
Compétences
IBM
PSERIES
ITSM
WINDOWS SERVER 2003
WINDOWS SERVER 2008
IBM SYSTEM X
Expériences professionnelles
  • Professional Experiences

    Since 2014 D2X Expertise – IT Project Manager - IT Capacity management
    consultant. Customer : ERDF.
    Project Management focus : Manage a project of deployment of a
    new service of capacity management. Coordination of 20 actors :
    IT specialists, managers and the CTO throughout three services
    and an external application management team : operational
    governance , engineering and exploitation. Plan and pilot the
    info-center application updates. Perform functional studies to
    adapt the data model and the operational processes. Perform
    project documentation, manage the project comities and the
    technical comities with the stakeholders. Define and manage the
    risk plans. Manage the deliverables with each impacted team
    leaders. Manage the constraints with others projects according to
    the global project road-map.
    The project's keys : 200 internal FTE, 100 external FTE
    (Application Management), 60 Weeks, 3 phases (data ; reporting ;
    analyses & recommendations), 2 major Capacity Mgt DB updates,
    2 major Configuration Mgt DB updates, 3 technical domains
    (VMWare, Cisco UCS, Oracle GRID), 3 domains of expertise (data
    management, BI, Infrastructure Management).
    Support of the infrastructures teams and governance : analysts of
    capacity, capacity managers and the C.T.O. Management of the capacity
    comities. Instill best practices in term of processes, tooling and training of
    the actors of the service.
    2011-2014 IBM – Capacity Manager. Customer : LVMH.
    Define plans of capacity. Support of the capacity to the architecture and
    to the governance. Improve the decision-making power.
    IBM – Technical community manager / Technical project manager
    (support of the program manager) – A community oriented
    service of capacity management.
    Program Management focus : Plan and deploy a service of
    capacity management for IBM France and IBM Czech Republic
    with 12 members : reporters, analysts and capacity managers.
    Define the contract offers, the standards, the processes.
    Support the program manager to identify , plan and manage risk
    during the deployment of the service. Act as a technical project
    manager along the program duration (2 years). Identify and train
    candidates for the several roles in the program. Presentation of
    the offers to the customers.
    The program's keys : 1 virtual team (4 Frenchmen, 8 Czechs), 3
    service levels, 100 customers, 10000 servers.
    2009-2011 IBM – Performance manager. Customer : Michelin
    Plan tests and benchmarks. Support of performance : perform analyses ,
    configuration recommendations and technology intelligence onto x86
    environments. Tune the systems for the production.
    2004-2009 IBM – IT Specialist / System Engineer – Customer :
    Michelin/Aventis Pharma.
    Systems x86 technical advisor. Operational and technical follow-up during
    preproduction phases and exploitation : monitoring, alerting, backup,
    security, industrialization of the exploitation processes. Technical support
    for transitions and projects.
    2001-2004 ABB (Asea Brown Broveri) – System Administrator
    Administrate Windows servers. Installation, configuration, exploitation
    and support.
    2000-2001 Claude Bernard University of Lyon – IT Resources Center. System
    Administrator. Administrate Windows servers. Deploy an exchange mail
    system for 10000 students. Education applications support.

Études et formations
  • Education and certifications

    Claude Bernard University Lyon I – Superior Study Master Degree – IT production
    and network. (block-release training) - 2001
    IBM Professional Certification - “IT Specialist Experienced” - 2009
    ITIL – Certification “ITIL V3 Foundation” - 2012
    Work-place first aider - Recycle in 2014
    PRINCE – Certification “PRINCE 2 Foundation Project Management” - 2015
    Competencies
    Project Management
    Infrastructure services project management oriented. Ability to
    quickly understand infrastructures constraints and project
    problems. Ability to understand and convince the project's actors.
    Project Management method used : PRINCE 2.
    Microsoft Project.
    Capacity Management
    Exploitation and
    management
    Project tool :
    Capacity management deployment according to business needs.
    Perform capacity management integration throughout enterprise
    and organization. Methodical support to services contributors and
    governance. Capacity culture development.
    service Solid exploitation knowledges : incident , change and problem
    management
    behaviors.
    Exploitation
    constraints
    good
    understanding.
    Leadership Experienced team leading activities
    environment. Team building culture.
    in
    a
    multi
    Communication High ability to communicate with project teams and exploitation
    teams. A direct dialog to stimulate the communication.
    Standards Practices : PRINCE - ITIL – ISO20000.
    Good knowledge of fundamental processes :
    approaches of the processes and their interactions.

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