Mohamed - Business Analyst PRO ENGINEER

Work Experience : End-to-end implementation of iXTools ranging from analysis, reference data definition and validation, system configuration, interface and custom functions specifications, deployment and testing, development of rollout plans and data migration/loading strategies, test plans, clients' training and UAT and Support.


Period Company Location
Jan 2013-Oct 2013 Telarix/ GET Wireless Location: Lagos,Casablanca,Tunis

Interconnect Business Unit Manager / Senior Business Analyst

➢ Implementation of the Billing, Routing and Interconnect Business Optimization solution (iXTools upgrade).
- Client : Jazztel (Spain)
- Location : Tunis ( remotely)
➢ Implementation of the Billing, Routing and Interconnect Business Optimization solution (iXTools).
- Client : Liquid Telecom (UK)
- Location : Tunis ( remotely)

➢ Implementation of the Billing, Routing and Interconnect Business Optimization solution (iXTools).
- Client : INWI
- Location : Marroc / Tunis
➢ Training and remote support of LITC end users for the upgrade of iXTools solution.
- Client : LITC – Libyan International Telecom Company
- Achievements: training completed + remote support

➢ Training and daily remote support of Globacom end users for the iXTools solution.
- Client : Globacom
- Achievements: training completed + remote support
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➢ Implementation of the Billing, Routing and Interconnect Business Optimization solution ( iXTools) for Etisalat Nigeria.
- Client : Etisalat
- Location : Nigeria/ Tunis

➢ Provide onsite and remote support for International Interconnect Business Optimization Project for Tunisie Telecom users
- Client : Tunisie Telecom
- Location : Tunis


➢ Manage a team of 3 Business Analyst and coordinate their tasks in order to meet client requirements in term of support and implementation.




Jan 2012 - Dec 2012 Telarix/ GET Wireless Location : Hong Kong

Senior Business Analyst / Interconnect Business Unit Manager

➢ Implementation and on-site support for the Billing, Routing and Interconnect Business Optimization solution iXTools.
- Client : INWI
- Location : Marroc / Tunis

➢ Testing and remote support of Telefonica end users for the upgrade of iXTools solution.
- Client : Telefonica
- Achievements: training completed and UAT signed off + remote support
➢ Testing, training and remote support of LITC end users for the upgrade of iXTools solution.
- Client : LITC – Libyan International Telecom Company
- Achievements: training completed and UAT signed off + remote support

➢ Provide training and User Acceptance Test (UAT) and on-site support for the Billing, Routing and Interconnect Business Optimization solution iXTools.
- Client : China Mobile International (CMI)
- Location : Hong kong ( on site)
- Achievements: training completed and UAT signed off+ on-site support

➢ Provide remote training and User Acceptance Test (UAT) for phase 2 and Phase 3 of Globacom project. Provide Hyper support for the whole solution after the go live
- Client : Globacom
- Achievement : phase 2 and phase 3 signed off
Dec 2010- Dec 2011 Telarix/ GET Wireless Location : Lagos, Tunis, Hong Kong

Senior Business Analyst

➢ Provide training and User Acceptance Test (UAT) for phase 1 of Billing, Routing and Interconnect Business optimization solution project (iXTools).
- Client: Globacom.
- Location Nigeria Lagos (on site)
- Achievements: training completed and UAT signed off.

➢ Specifications preparation and discussions with client (Vodafone India) for customizations and project extension.
- Client : Vodafone India (remote)

➢ Provide training and User Acceptance Test (UAT) execution and on-site support for Interconnect Billing project of Citic ( Interconnect Business Optimization Solution : iXTools).
- Client: Citic
- Location : Hong Kong (on site)
- Achievements: training completed and UAT signed off.

➢ Provide training and User Acceptance Test (UAT) execution for National Interconnect Billing project of Tunisie Telecom( Interconnect Business Optimization Solution : iXTools).
- Client : Tunisie Telecom
- Achievements: training completed and UAT signed off.

➢ Provide onsite and remote support for International Interconnect Business Optimization Project for Tunisie Telecom users




Nov 2010 - Nov 2010 Telarix/ GET Wireless Location : Rome , Italy

Senior Business Analyst

Provide training and support for end users about all iXTools modules (agreements management and network inventory, routing, trading, billing, reporting,… )
Client : WIS ( Wind International Services)

Oct 2009 - Oct 2010 Telarix Location : Amman , Jordan

Business Analyst

Implementation, testing, training and support of the Voice Traiding Tool project with Jordan Telecom Group ( Orange).
Project description : implementation of Interconnect Business Optimization solution for Orange Jordan ( project from A-Z)
Main achievements :
- implementation : HW sizing, technical specifications preparation, HW & SW installation
- Training :provide training to JTG end users
- Testing : execute the User Acceptance Tests for all the solution functionalities
- Support : on-site operational support for end users

Sep 2009 - Sep 2009 Telarix / GET Wireless Location : Dar Essalam , Tanzania

Business Analyst

On-site Training and support for 6 Telecom end users.

Aug 2008 - Aug 2009 Get Wireless Location : Tunis , Tunisia

Telecom Engineer

Training, testing and support for Tunisie Telecom Interconnect Billing solution : iXTools
-Training : phase 1 of TT project ( Auditing : invoice reconciliation)
- Training and testings: phase 2 of TT project ( Routing table generation and switch provisioning)
-Support : phase 1 and phase 2 : daily operational support for end users, the support include problem investigation and resolution ( by mail, by phone or using the support interface for iXTools) and 'how to do' support ( support users on daily tasks on the system).