Anas - Business Analyst EXCEL

EXPERIENCE

TEMENOS, EMEA REGION Aug. 2016 – Present TRIPLE’A/MiFID SENIOR CONSULTANT

As a member of the Temonos Triple’A team, I am performing Business/Functional/Technical analysis and team management to implement and upgrade Triple’A solutions (GUI/WUI/WealthSuits channels) and ensure the solutions are MiFID compliant.

CURRENT CLIENT: Bank Julius Bär, Zurich, Switzerland
PROJECT OBJECTIVE: Implementation of the Triple’A WealthSuite Channels in order to replace the WUI Portfolio Analysis.
ROLE: I played a dual role on this mission.
Business/Functional Stream Leader: elaborating the Business/Functional/Technical specifications and managing 3 functional/technical analysts to ensure Functional Specification Documents are signed-off.
Team Manager: Coordinating and managing the day-to-day activities of the Temenos Technical Developers, composed of 6 Developers (Triple’ A Core, WUI DesignStudio, TCIB EdgeConnect) to ensure Workpackages are delivered on time/quality.

BNP PARIBAS FORTIS, BRUSSELS, BELGIUM Oct. 2015 – Present MiFID II SENIOR BUSINESS ANALYST
Having the Senior Business Analyst role, I am working on one of the most business critical project currently affecting the bank and is absolutely instrumental in driving it towards compliance and adherence to the MiFID II requirements.

RESPONSABILITIES:
 Conduct business analysis of MiFID II Regulations and its impact on the Business line in terms of trading practices (best execution), business processes, transparency requirements and investor protection
 Prepare business/functional requirements to address system changes and arrange for sign-offs from stakeholders across all functions including front office, risk, finance, infrastructure and IT
 Work alongside Vendor teams (mainly Triple'A Temenos) to understand product changes to support MiFID II
 Work closely with the technical team to translate the business/functional requirements into technical analysis documents
 Work with IT Application Owners to identify any other Front to Back change that are necessary to support transaction and trade reporting requirements and transaction reporting
 Work in partnership with the PMs and IT teams of the multiple on-going projects having a dependency with the MiFID II implementation project (mainly the Triple’ A upgrade project from GUI version R4 up to the WUI version R12) with the responsibility of raising prompt alerts should the need arise
 Prepare and execute test cases and support users through UAT

EUROPEAN COMMISSION, BRUSSELS, BELGIUM Jan. 2013 – Sept. 2015 SENIOR BUSINESS ANALYST

Being the Senior Business Analyst of the European Commission (EC) documents management system, my role was to ensure that the system is compliant with the EC directives related to electronic workflows.

The challenge of this project is that the EC documents management system is being used by all the European Institutions covering quit different business needs, goals and processes as of the Commission's Services, the Cabinets, the Executive Agencies, the European External Action Service and EU Delegations.

The huge discrepancy among those different business processes results that, for any systems/processes updates mandatory to be compliant with new EC directives, tremendous negotiation efforts need to be done to achieve an agreement among the different stakeholders.

RESPONSABILITIES:
 Ensure up-to-date knowledge on the latest and the coming EC directives
 Assess the potential impacts of those directives on the documents management systems/processes
 Communicate to management the feasibility and risks on the different alternative solutions in order to keep the system compliant
 Achieve agreements among all the European Institutions on required changes to ensure the compliancy and escalate to senior managements when necessary for unresolved conflicts
 Get agreement with senior management on the prioritization of projects while meeting budgets and deadlines constraints
 Manage multiple projects in parallel required to implement the necessary changes and ensure that the implemented changes on systems/process meet the management vision & goals
 Elaborate business and functional requirements artifacts
 Keep Senior management aware of the current and potential risks on the different projects while proposing different alternative solutions
 Collaborate with management to ensure proper communication toward all the European Institutions about the changes in the systems/processes
 Deliver training and coaching

DEUTSCHE BANK, BRUSSELS, BELGIUM Jan. 2011 – Sept. 2012 SENIOR BUSINESS ANALYST

Participating as a Business Analyst in the Deutsche Bank European Programme, Vittoria, my role was to help in replacing the existing channel specific transactional platforms that was in place with a single Online Banking Platform. My main task on this project was to implement the investment platform solution and to ensure that it is MiFID I compliant & consistent with upcoming MiFID II Directive.

The new platform covers Personalisation of offerings, functions, tools and content, plus supports and implements cross-channel processes and actions. The Channels in scope of the Programme are Internet Secure, Internet Public, Branch, Call Centre, Mobile and, to a lesser extent, the Outbound Channel.

RESPONSABILITIES:
 Responsible on the business analysis for the re-innovation of the full online Investment
 Making sure, as being the Investment SPOC at Vittoria, that Investment programme objectives are being accomplished on time and on budget within the scope while also managing the change requests.
 Working on the redevelopment of the process set within the scope of the Programme, design and implementation of the new procedures within each department
 Conduct interviews with the business for capturing and documenting decisions with Senior Management regarding processes, controls and responsibilities

BUSINESS GOALS/BENEFITS:
 Provide a full and complete banking and investment transactional and advisory capability, with as much available via the On-Line Channel as possible while being compliant with the MiFID directive
 Make a distinct offering in a competitive market place
 Enable cross- and up-selling of products to the client base
 Enable the acquiring of the correct Client types targeted by the Bank

BNP PARIBAS FORTIS, BRUSSELS, BELGIUM Mar. 2010 – Sept. 2010 CRM PROJECT MANAGER/SENIOR BUSINESS ANALYST

Working in the Multichannel and Customer Relationship Management program, my role as a Project Manager/Business Analyst was to manage the project end-to-end life-cycle, clarify and refine the business requirements, translate those requirements into functional specifications and help in the elaboration of technical analysis and testing documents. This role involves a close collaboration with the local and international stakeholders from Business, IS and IT in order to prepare, review and validate all the expected deliverables for the corresponding milestones.

Among the projects of the Multichannel and CRM program, I was involved in:
Business Desktop: Being the entry point of the salesforce workstation for retail and private employees, the Business Desktop application provides a compact view on the appointment of the day, top to-dos, commercial news, critical info and access to transactions. As the layout and content of the Business Desktop is user dependant, this project streamlines the everyday work of the bank salesforces by providing all what users needs in a single interface.

Action Tab: This application provides retail and private salesforce all the information needed on actions to be fulfilled for a specific customer in a proactive way. Providing the salesforce a proactive way to manage customer actions shifts the way of working from punctual broadened product driven campaigns to ongoing client centric contact management.

ALLIANZ INSURANCE, BRUSSELS, BELGIUM Nov. 2007 – Dec. 2009
PROJECT MANAGER/SENIOR BUSINESS ANALYST
Involved in several projects in the personnel and group insurances my role was to manage the projects, analyse the business requirements, describe and analyse business process, help in identifying future business needs, ensure solutions are compliant, produce the business & functional analyses, coordinate among business, IT teams and external partners, and elaborate the testing.

RESPONSABILITIES:
 Manage multiple projects simultaneously with the responsibility of planning and coordinating all aspects of technical projects from initiation through delivery
 Coordinate activities and tasks among project team members, other internal departments and Allianz’s vendors/subcontractors organizations to meet project goals and ensure projects completion is on schedule, within budget constraints, and of the appropriate quality standards for the project scope
 Manage project risks, issues/problems, and activity progress to ensure project goals are achieved and assist with problem resolution and risk mitigation
 Serve as liaison between technical and non-technical teams to ensure all project targets and requirements are met
 Deliver informational and decision-seeking presentations to technical and business
 Conducts project closure activities to formalize and communicate the project acceptance and complete a post-implementation review to identify areas of improvement
 Elaborate all analysis artefacts according to the Quality Management framework
 Provide Allianz senior management an independent point of view of the analysis conducted by Allianz external partners

MAIN PROJECTS BUSINESS GOALS/BENEFITS:
Business Process Improvement: The objective was to improve the underwriting process while ensuring it is compliant to the Allianz regulations. The project objective was achieved by implementing the Lombardi Teamworks solution for process management which provides a continuous feedback to all stakeholders about the status of all underwriting tasks, processes and Allianz objectives. Knowing which work is on track and which work is at risk gives Allianz management team the opportunity to change priorities and assignments and still reaches performance goals while continuously improve the underwriting process based on the process performance KPIs.

Business Intelligence solution: The objective was to derive, in an efficient and effective manner, management information and business intelligence from the data stored in existing mainframe systems. This objective was achieved by implementing Cognos as a BI platform replacing the existing modus operandi of reporting, which is to a large extent based on extracts and personal or departmental transformation of extracted data using various techniques and technologies.

Implementation of Chrystal platform: The objective was to improve the communication and workflow management which leads to cutting cost by reducing paper communication and reducing business process latency by introduce electronic collaboration and Knowledge management. This objective was achieved by implementing Chrystal platform for electronic communication and archiving.

AssurCard Automatisation: The objective was to fully automate the processes of pre-hospitalization, hospitalization and invoicing via the AssurCard Channel. As officers had to process hundreds of invoices on daily basis, the added value of this solution was extremely high.

Electronic contract subscription of the products belonging to Branch 21-23: The objective was to streamline the contract subscription process of the products Allianz Excellence and Allianz Exclusive by providing brokers an electronic subscription channel instead of the used paper subscription. As the volume of clients requesting the Branch 21/23 products was increasing, streamlining the subscription process was of huge added value to Allianz brokers.

SCA PACKAGING EUROPEAN HQ, DIEGEM, BELGIUM Aug. 2006- Oct. 2007
PROJECT MANAGER/SENIOR BUSINESS ANALYST
Reporting directly to the Finance and ICT vice-president, my mission was to put in place a dynamic reporting system that will be the basis of a management-by-exception platform across the whole SCA Packaging value chain and provide senior management necessary information to help in making operational and strategic decisions. SCA Packaging has profit centers all over Europe with almost each one having their own ERP system and this project has an objective of having a European visibility on the performance of the company.

RESPONSABILITIES:
 Interview senior management to determine their needs and identify best-fit solutions
 Travel to various profit centers around Europe to gather requirements, nurture partnerships, and develop a BI solution with direct input from the field staff
 Collaborate with the key players of the value chain at HQ and across all European profit centers to enhance the quality of the data that feeds the central datawarehouse.
 Coordinate the standardization of account definitions from the different ERPs across Europe
 Elaborate customers profitability based on the European BI system which was not available as each profit center across Europe is using a different ERP
 Elaborate and implement Dashboards for sales, finance, marketing and supply chain teams
 Help in shifting the sales and marketing team focus from customers volume to profitability KPIs
 Work on consultant basis with the finance, sales and marketing, and supply chain teams to improve and re-engineer the reporting processes.
 Bridge the gap between the IT and business teams by gathering business requirements work closely with IT to achieve business objectives.
 'Dashboard' reporting tool including elements of design and testing the solution

LEVI STRAUSS & Co. EUROPEAN HQ, BRUSSELS, BELGIUM Aug. 2003- June 2006
BRAND BUSINESS ANALYST
As the Levi’s® brand business analyst, I was responsible for the full implementation lifecycle of a business intelligent solution. The European HQ of Levi Strauss were using a separated islands of ERPs (as of Hyperion, BAAN, Manugistics, Davinci, and Business Objects) and the BI project had the objective of having one single version of the truth with full visibility on the Levi’s value chain.

RESPONSABILITIES:
 Producing Project Initiation Proposal (PIPs) and business case for the BI cross-divisional project, including high-level design analysis
 Performed “forensic requirements analysis” on current systems with incomplete or insufficient documentation. This involved researching existing documentation and correspondence as well as conducting interviews with stakeholders to discover application flows and interactions so current applications would have proper documentation and future application scope could be determined
 Workshop facilitation, requirements gathering, project planning, detail finance analysis, senior management ad-hoc reporting
 Detailed analysis of transitional business processes and resolving extensive change requests in a time-critical environment

BUSINESS GOALS/BENEFITS:
The BI solution was successfully implemented and below is some of its main benefits for the business:
 Levi’s® brand portfolio optimization: in collaboration with the external consultant Alvarez & Marsal we elaborated a business case to optimize the product portfolio
 European pricing process: develop and implement a process to close the product pricing gap among all European affiliates
 Assist in forecasting and managing the advertisement and promotion budget: collaborate with project managers and external agencies to optimize the 120 million US$ budget of A&P
 New merchandising model: elaborate a merchandising model involving affiliate at the very early stage of the Go-to-Market process
 Scorecard performance system: Assist in the implementation of a scorecard performance measurement system.

ÅLAND BANK, TURKU, FINLAND Nov. 2001- July 2003
PROJECT MANAGER
As a member of the mobile commerce research program I lead the project of implementing a mobile banking solution to the local Åland bank. The project has the objective of extending internet banking services to mobile phones using 3G (UMTS) technology. This mobile solution is an information-based application that purely deals with access of core information such as account balance retrieval, news and share prices

RESPONSABILITIES:
 Complete end to end project plan and reporting for the project assigned
 Responsible for identifying appropriate resources, and developing schedule to ensure timely completion of project
 Ensure transparency of Project status provided at regular governance meetings
 Liaise with compliance, marketing, finance, QA, and an external development team to assist in the elaboration, development, testing and deployment of the wireless banking application
 Gathering requirements and performing business analysis for their new wireless banking project
 Responsible for taking internal customer requirements, translating them into functional specifications, and conveying them to the development staff

BUSINESS GOALS/BENEFITS:
 Provide Åland bank customers an additional on-the-move channel as a part of a broaden multichannel strategy
 Improve Åland bank brand image as technologically astute, forward thinking and responsive to customer requirements.

COURTAULDS TEXTILE- SARA LEE, SALE, MOROCCO Aug. 1999- Sept. 2001
MANAGEMENT ACCOUNTANT
As a management accountant of three production sites with more than seven hundred employees, I was involved in budgeting and providing local management team and headquarter in Nottingham-UK with financial information and analysis. Responsibilities include:

 Management reporting to local managers and to Headquarter in UK
 Assist in preparing annual budgets and in preparing forecasts
 Financial analysis of performance
 Performing monthly, quarterly variance analysis
 Managing capital expenditures
 Inventory control