Yolanda - Business Analyst ARIBA

2017 COTY (France) – Global Beauty Leader & Fragrance
(7 months) Business Process Owner – GMM
* Responsible for achieving sound, high quality deliverables on time and within budget
*Strong analytical and problem solving capabilities, good communication and presentation skills
* Ability to work on changing environments and to operate with autonomy
* Assist customers in the development of procedures, which leverage interim solution functionality deployed
* Execute system testing and provide guidance on user acceptance testing
*Implementation and development the scope of work managing the client relationship; managing the project and coordinating the technical resources

2016 COTY (France) – Global Beauty Leader & Fragrance
(7 months) Assistant Project Leader: Harmonization of the process due to P&G’s integration
* Contribute to continuous knowledge tracking and development
* Implementation of Remedy Force solution to synchronize the operations of coding team
* Analysis and weekly follow up of the Dashboard 360 of GMM team operations
* Be eager to continuously increase knowledge and skills through formal training programs and
on-the-job learning

2015 COTY (France) – Global Beauty Leader & Fragrance
(8 months) Project & Product Data Administrator for Chloé, Calvin Klein, Davidoff and Philosophy
* Increased customer satisfaction by 12% for Prestige Brands and 33% for Beauty Brands
* Consultant of SAP interface with Lotus Notes in the creation of IRCs and EAN codes
* Cut down from 10 to 3 days on IRCs creation by fixing bugs on SAP interface
* Constant video Lync trainings to marketing teams from Europe, North America and LATAM regions on the how to use Lotus Notes for IRCs requests
* Export SAP reports, identify KPIs through the analysis and find technical solutions on troubleshoot problem areas

2013 ARIBA/ SAP (U.S.) – System, Applications & Products in Data Processing
(2 years) Project Coordinator for EMEA, APAC, North America & LATAM company regions
* Succeed the enablement of the 35% global portfolio during the last quarter of 2014. HGST succeed with 75% (out of 1.5k) and CSC with 90% (out¬ of 1.3k) enablement of their suppliers onto the Network obtaining the best approach on that year
* Decrease by 20% of suppliers’ enablement rejection by effective letters communication and qualified live-trainings before the Go Live
* Coordinate multi-region projects at the same time and training teams from Mexico and India simultaneously on the direction of the project goals
* Identify potential crisis and advice contingency plans in time and form
* WebEx session trainings for customers and customers’ suppliers on how to use Ariba tools and why/how to set up their account. Explain fees packages and persuade them to keep using Ariba solutions for all their procurement operations. Offering Online, EDI and cXML integrations
* Weekly meeting with the customer to share the results of the enablement of suppliers project and to assess needs and develop additional solution to their Ariba package

2008 WHIRLPOOL (U.S., Brazil & Mexico) – Global Manufacturer of Home Appliances
(5 years) Production Planner, Logistics
* Key participation on SAP Implementation team on the new factory in Mexico
* Monitor the interfaces between SAP and 3rd Party warehouse management systems
* Strategic decision making for the intra-company planning to minimize the impact of the shutdown of a production line in Brazil affecting overseas business.
* Build a new team for the planning production, logistics and customer service
Customer Service and Logistics Coordinator
* Increased national sales from 18% in 2010 by 55% in 2012 with effective negotiation on logistic services and intelligent customs decision
* Effective communication skills with customs, manage contracts with brokers and strategic networking with logistics companies pursuing both strong relationship and successful operations