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Résumé d'expériences de Rakesh,
freelance BROADBAND habitant les Yvelines (78)

  • resent Director General/ Programme Director

    Hands-on management of programmes in management
    Jan 2013 - aujourd'hui

    consulting, branding, marketing and technology sectors.!
    o Project Managing technology solution to deliver a B2C peer-to-peer lending platform for Symfonie Capital (Prague)!
    o Project Managing end-to-end delivery of B2B peer-to-peer lending platform for Chalkhill partners (UK)!
    o Deï¬Âned business strategy and delivery plans for disruptive start-up businesses - Quiddoo and Scratzh!
    o Providing marketing and technology consulting to a language school (France) !
    o Established a European distribution network for organic products (New Zealand)!
    o Successfully delivered an email marketing platform and a mobile-ï¬Ârst learning platform !
    o Recruited, mentored and led an international multi-cultural team of 12 diversely skilled consultants.!

  • Head of Projects B2B
    2007 - 2013

    Managed a portfolio of business-to-business projects and international roaming business programme. Projects
    included iVPN, roaming billing platform, service level management platform, data integrity improvement, telecom
    expense management and indoor coverage solution, like picocell and femtocell.!
    o Successfully deï¬Âned and delivered 9 product propositions across EU generating revenue ~300m€ pa.!
    o Managed deï¬Ânition, development, delivery and evolution of marketing and technology of iVPN (international virtual
    private network), a product combining telecom services of Orange group companies, FreeMove alliance and AT&T.!
    o Managed previously failing programme of Orange call manager, a virtual private branch exchange product, from
    development stage to launch in orange group countries.!
    o Managed internal and external stakeholders, i.e. executive board members, industry analysts and business
    customers to strategically align product development plan globally.!
    o Lead a team of 16 project & product managers across EU region with a budget of over 10m€.!
    o Recruited and mentored marketing and technical staff across Europe and India.!
    o Managed portfolio risks, issues, dependencies and escalation of any exceptions to the management.!
    o Worked closely with FT afï¬Âliates in developing strategic partnerships and negotiating with external suppliers like
    Syniverse (Germany), IBM (India), Computer Associates (UK/ France) , Anatole (France) and CTI (UK).!
    2006 - 2007 Convergence Programme Manager
    Promoted to lead the full product development lifecycle of a portfolio of convergence projects, like unique phone
    that utilised wireless broadband and mobile network, from conception through to launch and operations.!
    o Managed 3 project and 4 delivery managers. At its peak the team size was 72 people.!
    o Managed a budget of £2.5m, for project life cycle of 9 months.!

  • Programme Manager

    Broadband Services and Rebranding
    2004 - 2006

    Promoted to manage the rebranding and business transformation changes from gathering requirements through to
    operational handover of local loop unbundling operations. !
    o Managed 5 project managers. At its peak the team size reached 150 people.!
    o Managed a budget of up to £115m, for programmes during 26 months.!
    o Managed relationship with the senior stakeholders and sponsors based in the UK and France.!
    o Managed and negotiated framework agreements with Alcatel (UK/ France), BT (UK) and Cable & Wireless (UK).!
    o Established and managed Program Management Ofï¬Âce of the rebranding program, responsible for planning,
    tracking dependencies and utilising human and material resources efï¬Âciently across the project work streams. !
    o Represented Orange Home at the UK telecom regulator's ofï¬Âce, Ofcom.!

  • Project Manager

    Outsourcing (rebranding freeserve to wanadoo)
    2003 - 2004

    Managed rebranding of freeserve to wanadoo and outsourcing of the contact centres to an offshore provider (IBM
    Daksh) in India.!
    o Managed 4 contractors and 1 staff for research, feasibility analysis and RFI process.!
    o Managed investment of £25m and presented business case to investment committee.!
    o Lead RFP process, vendor selection and negotiated a contract and SLAs!

  • Orange Business Services/ France Telecom Group
    Jan 2002 - Jan 2013

  • Manager (Independent contractor)

    Networks at Freeserve!
    2002 - 2003

    o Managed migration of broadband customer base from old to new broadband infrastructure!
    o Instrumental in setup of ï¬Ârst organisation wide programme management ofï¬Âce (PMO) function.!
    o Managed SWOT analysis for investment of £350m in network evolution and presented to the management.!
    o Saved £1.2m per year by negotiating customer allocation on broadband network !

  • Senior Project Manager

    Terra Nova Media
    2001 - 2002

    Led the development of a JSP-based content management system and Intershop based e-commerce shopping
    portal for Disneystore (UK) creating an online presence for the ï¬Ârst time. And, Siebel eAuction based reverse
    auction e-Procurement system for Unilever!
    o Line managed 4 staff. Led project team in gathering customer requirements!
    o Managed a budget of up to £2.5m, for project lifecycle of 6 months.!

  • Senior Project Manager

    Terra Nova Media
    2001 - 2002

    Led the development of a JSP-based content management system and Intershop based e-commerce shopping
    portal for Disneystore (UK) creating an online presence for the ï¬Ârst time. And, Siebel eAuction based reverse
    auction e-Procurement system for Unilever!
    o Line managed 4 staff. Led project team in gathering customer requirements!
    o Managed a budget of up to £2.5m, for project lifecycle of 6 months.!

  • Principal Consultant (Independent contractor)

    1996 - 2000

    Led a number of major consulting projects in marketing, event management and customer relationship mgmt. !
    o Developed and managed implementation of IT and operations for 3Com Call Centres. Led development of
    customised software for managing calls. 3COM rated 3com India as best Call Centre worldwide for 4 quarters.!
    o Streamlined operations to achieve ISO 9001 certiï¬Âcation for Satyam Infoway. !
    o Reached break-even for Netscape Contact Centre in the ï¬Ârst 3 months and proï¬Âts of £1 million in the ï¬Ârst year.!
    o Managed end-to-end implementation of one of the ï¬Ârst third party call centres.
    PROFESSIONAL:

    Chartered Engineer, Member of the British Computer Society since 2006
    Fellow at Chartered Management Institute (FCMI) #P04382039

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