I have used my initiative, ability to persist to proactively engage in a challenging experience, use my services successfully and gain new keys Business Success.
Engagement Manager
mars 2011 - juillet 2011
Meggitt (Engineering, Avionics, Aerospace)
Service Provider: HP (Technical expertise) and Partner: CIBER (Functional expertise)
Project: Bus. Unit Transformation Change Program, implementation then rollout of SAP ECC0.6 (ERP) covering the EMEA region totaling 7 sites SAP modules: Aftermarket, Operations, Finance, HCM, Trade & Compliance, Sales and Distribution, Manufacturing and Inventory Management, Project, Data Management, PLM, Procurement, Quality and PO
The purpose of the Engagement Manager and Program Manager Assistant is to support the Program Manager within the SAP PMO entity, co-ordinate multiple teams both technical and business across different time zones to meet project goals, be the primary liaison between the Business, Service Provider, Partner and Customers. Manage delivery of SAP Forms and Reports projects, Country Statuses report, RAID logs, Program Financial report, Meeting facilitation, resolution of all issues arising from the project through implementation of supporting tools and processes and any services that will enable delivery on time and within budget of the project.
PMO Consultant
BNP Paribas Fortis in Belgium
mars 2010 - décembre 2010
(Banking) Partner: Cap Gemini Project: Business Target Operating Model Transformation & Change Program (Eagle & Harmony Frameworks) The purpose of the Consultant was to support the Architecture community (150 resources) with meetings, events, forums, seminars organisation from setting up the agenda up to KPI production, to be the primary liaison between the Business and the Architecture Portfolio and consolidate the community dashboard and to support the implementation of a new PM framework (Harmony) and Architecture Governance (EAGLE) through update content in the Intranet and SharePoint and ensure delivery of the Architecture Portfolio dashboards and KPIs and monitor RAID logs.
PMO Consultant
ING in the Netherlands (Banking)
octobre 2009 - mai 2010
Service Provider: IBM Project: TANGO Program in the Test & Acceptance Data Centre Group covering the NL region
The purpose of the Consultant was to integrate a highly political environment and join the Data Centre Test and Acceptance Team to exercise Quality measurements within the OSL agreed scope (several data centres) and ITIL processes to ensure appropriate Program control and maintenance through a smart Dashboard and KPIs.
PMO Consultant
ING in the Netherlands (Banking)
octobre 2009 - mai 2010
Service Provider: IBM Project: TANGO Program in the Test & Acceptance Data Centre Group covering the NL region
The purpose of the Consultant was to integrate a highly political environment and join the Data Centre Test and Acceptance Team to exercise Quality measurements within the OSL agreed scope (several data centres) and ITIL processes to ensure appropriate Program control and maintenance through a smart Dashboard and KPIs.
PMO Consultant –
ING Bank in Belgium (Banking)
octobre 2009 - avril 2010
Project: Business Operational Improvement/Upgrade of Financial Information System/Implementation Program - Execution phase of Clarity 8.1 (ERP) covering the BENELUX region
The purpose of the Consultant was to co-ordinate multiple managers both technical and business across different time zones to meet project goals, be the main contact between Business and internals/externals End-Users (600) to provide Change Management support to ensure successful delivery of the final implementation phase of the ERP (Clarity 8.1) deliver Dashboards and KPIs and meet Business expectations.
PMO Consultant
Thales Group in France (Aerospace, Engineering) Service Provider: Cap Gemini
juin 2009 - septembre 2009
Project: Oracle Core Module and BI Implementation Program covering the EMEA region The purpose of the Consultant was to co-ordinate multiple teams and managers both technical and business across different time zones to meet project goals, monitor Portfolios activities, RAID logs and provide for each country a dashboard and KPIs on deployment progress to enable Senior Management decision making and ensure key objectives of delivering the project on time and within budget.
PMO Consultant
Thales Group in France (Aerospace, Engineering) Service Provider: Cap Gemini
juin 2009 - septembre 2009
Project: Oracle Core Module and BI Implementation Program covering the EMEA region The purpose of the Consultant was to co-ordinate multiple teams and managers both technical and business across different time zones to meet project goals, monitor Portfolios activities, RAID logs and provide for each country a dashboard and KPIs on deployment progress to enable Senior Management decision making and ensure key objectives of delivering the project on time and within budget.
PMO Consultant
AXA in Brussels Service Provider:
novembre 2007 - janvier 2008
FIS Projects: Implementation of a new Bank/Upgrade of Financial Information System and Business Operational Improvement Position within Banking: The purpose of the Consultant was to integrate a highly political environment and assisted the Delivery Manager and CIO in a Transformation Program consisting to deploy a new Banking system in Switzerland following the merger of AXA and Winterthur.
Position within Insurance:
The purpose of the Consultant was to integrate a highly political environment and assisted the Business Portfolio Manager to ensure produce RAID logs , dashboards and KPIs based on the OSL within the Business Portfolio and resolve visibility on the portfolio issue through creation of a portfolio tool and related processes.
PMO Consultant
AXA in Brussels Service Provider:
novembre 2007 - janvier 2008
FIS Projects: Implementation of a new Bank/Upgrade of Financial Information System and Business Operational Improvement Position within Banking: The purpose of the Consultant was to integrate a highly political environment and assisted the Delivery Manager and CIO in a Transformation Program consisting to deploy a new Banking system in Switzerland following the merger of AXA and Winterthur.
Position within Insurance:
The purpose of the Consultant was to integrate a highly political environment and assisted the Business Portfolio Manager to ensure produce RAID logs , dashboards and KPIs based on the OSL within the Business Portfolio and resolve visibility on the portfolio issue through creation of a portfolio tool and related processes.
PMO Consultant
BNP Paribas Fortis in Belgium
mai 2007 - octobre 2007
(Financial Banking) Project: IS/IT Implementation of CA Clarity and Open Workbench (ERP) The purpose of the Consultant was to provide improve time entry performances and create KPIs. The team included 500 users’ from developer up to senior managers. Time entry performance improved from 10% to 100%.
PMO Consultant
BNP Paribas Fortis in Belgium
mai 2007 - octobre 2007
(Financial Banking) Project: IS/IT Implementation of CA Clarity and Open Workbench (ERP) The purpose of the Consultant was to provide improve time entry performances and create KPIs. The team included 500 users’ from developer up to senior managers. Time entry performance improved from 10% to 100%.
Freelance Consultant from – PMO
Europe and Africa
octobre 2003 - octobre 2006
WorkDirections in London-UK and Paris-France (6 months): The purpose of the consultant was to create and follow a dashboard, co-ordinate a complex project with external customers (e.g. Landlords, Communities, Contractors, Suppliers, etc.) and other Department within an office expansion Program in Europe.
British Telecom in London, UK (24 months): The purpose of the consultant was to support Delivery and Relationship Managers within the Transformation NPfIT Program. Monitor RAID logs, coordination of events and meetings and dashboard follow up.
BG Group in Tunis, Tunisia (6 months): The purpose of the consultant was to integrate a team working within highly political environment to obtain a multimillion Euros Pipeline Business deal with the Tunisian Government.
Freelance Consultant from – PMO
Europe and Africa
octobre 2003 - octobre 2006
WorkDirections in London-UK and Paris-France (6 months): The purpose of the consultant was to create and follow a dashboard, co-ordinate a complex project with external customers (e.g. Landlords, Communities, Contractors, Suppliers, etc.) and other Department within an office expansion Program in Europe.
British Telecom in London, UK (24 months): The purpose of the consultant was to support Delivery and Relationship Managers within the Transformation NPfIT Program. Monitor RAID logs, coordination of events and meetings and dashboard follow up.
BG Group in Tunis, Tunisia (6 months): The purpose of the consultant was to integrate a team working within highly political environment to obtain a multimillion Euros Pipeline Business deal with the Tunisian Government.
Études et formations
ITIL v3 Foundation Certification – Prince2 Foundation Certification Managing Successful Programmes Foundation Certification
2012
Association for Project Management Practitioner Certification – the Management of Risk Course – SharePoint Moderator
BTS STT in Management, Business Administration
2003
Baccalaureate STT in Management, Business Administration and law
1999
Langues
Anglais - C2
Autres compétences
Skills
7 years’ experience working within multicultural environments and in various locations in Europe and Africa.
7 years’ experience working within various Industries: Banking, Finance, Insurance, Telecom, Engineering, Avionics, Aerospace.
7 years’ experience working in various Business environments: Change, Transformation, Implementation, Infrastructure, Architecture.
7 years’ experience in project coordination, co-ordination of multiple teams both technical and business across different time zones, ability to communicate with stakeholders, manage escalations, delegate activities and provide management reporting on project status,
7 years’ experience applying PMO skills creating project plans, tracking and coordinating the project, provide regular reporting and monitoring of the project and act as point of contact between different functions within the company and third parties, understand project status, issues, risks, mitigation actions and the impact on other projects.
7 years’ experience through the use of various methodologies, processes, tools and environments: Prince2, CMMI, ITIL, SAP R/3 and ECC0.6, Oracle, highly political and customer focused.
Technical abilities in: Microsoft SharePoint Moderator. Proficient with MS Office, Augeo, Livelink, CA Clarity (NIKU 7.5, 8.1 & 12), Lotus Notes, Open Workbench Good working knowledge of Access, JIRA, Issue Tracker.
Languages: fluent in English & French, Good Spanish and notion in Dutch and in Danish willing to learn new languages.
