Michel - Architecte SIEBEL

Ref : 130117T001

Email vérifié

56150 GUENIN
Chef de projet, Architecte, Assistant à maîtrise d'ouvrage (61 ans)
Freelance

Compétences

SIEBEL

ORACLE

Expériences professionnelles

Senior Architect

BRITTANY FERRIES (FRANCE, RENNES & REMOTE)
Jan 2022 - Jan 2023
Responsibilities:
Design of a new target architecture for the company.
Shifting seamlessly from legacy to replace an aging legacy ecosystem.
Coaching a junior architects.
Cloud and Saas. Facilitating migration from on premise to Cloud using.
Kubernetes and deployments with Dockers. GCP is the chosen Cloud provider with some pre-existing AWSand Azure.
Work maintain critical system, continuous improvement performance tuning.

Achievements:
Acted as the design authority for four major projects, providing technical leadership and alignment withbusiness objectives:
Fleet Management System.
New ecommerce platform for Ferry booking and Accommodations packages.
RFP author for CRM projects: inclusive of call center, customer care, marketing, campaign management.
New Semarchy based MDM along with data migration and cleansing migration strategy.
Lead Architect, Administrator

ACCOR HOTELS (FRANCE, EVRY & REMOTE)
Jan 2015 - Jan 2022
Responsibilities:
Served as the Subject Matter Expert (SME) for a Solaris Supercluster Exadata hosted Oracle MDM
implementation supporting about 20 client applications through web services.
Oversaw day-to-day supervision, incident and problem management of the MDM system.
Acted as the subject matter expert on MDM matters and supported various business units.

Achievements:
Upgraded the software from Siebel 8.0.0.1 to 8.1.1.5, incorporating hardware and data migration using Oracle
Golden Gate and load balancers for minimal downtime.
Proposed, Designed and implemented changes to improve performance and data quality using Splunk for
incident detection and monitoring KPIs in real-time.
Conducted metrology workshops for other business unit to define and align their requirements and technical
KPIs.
Senior Siebel Consultant

TOURING INSURANCE, (BRUSSELS, BELGIUM)
Jan 2015 - Jan 2015
Responsibilities: Supported a team of three consultants in deploying and rolling out Siebel for 400 mobile sales
representatives in the UK market.
Achievements: Ensured compliance with industry standards and best practices, establishing robust support
processes. Implemented BI Analytics, enhancing reporting capabilities and providing valuable insights for
improved decision-making.
Senior Siebel Architect & Technical Project Manager

CAP GEMINI FOR EDF (FRANCE, LILLE)
Jan 2013 - Jan 2014
Responsibilities: Managed a team of six to support Siebel 7.8 for approximately 3000 users. Handled resource
management, BI Analytics administration, and project coordination.
Achievements: Oversaw seamless deployments, optimizing release management processes. Developed a
comprehensive architectural roadmap for the scheduled upgrade to Siebel 8.1.1.11 with Open UI (HTML5) and SOA,
aligning with future technology trends.
CRM Architect

PERNOD S.A (FRANCE, PARIS)
Jan 2013 - Jan 2014
Responsibilities: Prepared comprehensive documentation including test reports, a proof of concept (PoC),
project plan, cost estimates, and associated recommendations within a SOA context.
Achievements: Explored virtualization options using Novell's ZAV, evaluating its suitability as an alternative to the
upgrade. Conducted a scoping study for upgrading Siebel SFA from version 8.1.1.3 to 8.1.1.10 with Open UI (HTML5)
to support new Windows 8 Tablet PCs for the sales force.
Senior Consultant

ONPOINT SI FOR ECOBANK (GHANA-ACCRA AND IVORY COAST-ABIDJAN)
Jan 2013 - aujourd'hui
Responsibilities: Provided training for a Greenfield eFinance Siebel project in West Africa, focusing on the pilot
implementation in Ghana and the Ivory Coast. Trained trainers for the project's rollout across Ecobank's
subsidiaries and adoption of the Siebel system. Presented the project to the board of Ecobank.
Achievements: Deliver training on a multi-national Siebel implementation.
Architect/Senior Consultant

ORACLE ADVANCED CUSTOMER SERVICES (FRANCE: NIORT, PARIS)
Jan 2012 - Jan 2012
Responsibilities: Provided on-site support and assistance to three large accounts (insurance, public transport,
and retail banking) to address Oracle's resource constraints. Conducted production readiness reviews, offered
on-site assistance, and escalated issues to relevant Oracle resources. Managed deployment planning and
delivery strategy, along with support processes mapping and troubleshooting.
Achievements: Addressed specific customer needs and overcame resource constraints. Troubleshot any issues
that arose within the client's systems and crisis management. Ensured adherence to best practices and
alignment with Oracle's SOA roadmap, promoting a standardized and efficient approach to system
implementation.
Architect/Senior Consultant

BULL SAS (FRANCE, ANGERS)
Jan 2012 - Jan 2012
Responsibilities: Managed technical project management and provided technical expertise. Assisted in the gap
analysis between generic Siebel support requirements and existing Bull processes.
Achievements: Successfully assisted Bull in hosting their first Siebel system for a Veolia-affiliated company,
ensuring a smooth implementation process. Designed efficient deployment and delivery processes, streamlining
system implementation. Facilitated knowledge transfer on Siebel specifics to enhance effective support and
maintenance by the team.
Project Manager (ISM GSSC)

BUREAU VERITAS (INDIA, NOIDA)
Jan 2012 - Jan 2012
Responsibilities: Led the setup of an in-sourced Global Shared Service Centre in Noida, India. Oversaw
recruitment, facilitated training and knowledge transfer. Designed processes, supported process mapping, and
liaised with development teams and integrators.
Achievements: Facilitated integration of operations within the GSSC. Optimized operational efficiency providing
documentation and knowhow. Fostered collaboration with development teams and integrators to align with
project goals. Implemented effective communication policies for outages, deliveries, and maintenance.
Lead Architect

HARMONIE MUTUELLES (FRANCE, TOURS)
Jan 2010 - Jan 2011
Responsibilities: Managed the architecture of Siebel 8.0.0.6 FINS and Marketing, including campaign
management with OBIEE, BIP, Wintel, Oracle 10 RAC AIX, and SOA. Integrated web services for quotations via
legacy systems and address validation.
Achievements: Reviewed and re-engineered the existing architecture for improved reliability and performance.
Contributed to the development of a release and deployment strategy roadmap for efficient system updates.
Wrote a best practice guide for system maintenance and optimization. Streamlined processes and improved
efficiency by integrating web services for quotations via legacy systems and address validation.

Études et formations

Bachelor's degree: Aeronautical engineering

Université de Reims Champagne-Ardenne, France
1987

Autres compétences

Domaines de compétences
• Architecte senior expérimenté avec une expertise en Siebel, MDM et CRM et en
général sur l’architecture d’entreprise et l’intégration.
• Compétences en migration vers le cloud, optimisation des performances et
transformations numériques.
• Pilotage de projets majeurs, encadrement des équipes et déploiements réussis des
solutions.
• Systèmes mis à niveau, qualité des données améliorée et feuilles de route alignées.
• Engagé pour l'innovation et des résultats de haute qualité.
Compétences techniques et méthodologiques
• CLOUD Public Azure, Aws, Gcp
• Jira
• ServiceNow
• PL/SQL
• Oracle DB jusqu’à 19 & RAC
• MS SQL
• Siebel Tools
• Batch Scripting
• BIP
• OBIEE. EIM
• SOA
• MQ Series
• IIS
• DB2
• services Web
• High Availability
• MS Clustering
• VMware
• Big IP
• Diverses intégrations ERP
• LeanIX

Langues
Anglais – C1
Espagnol – B2
Allemand – A1