Xavier - Architecte SIEBEL

Ref : 091025C001

Profil

Chef de projet, Architecte, Consultant technique (50 ans)
Domicile

06800 CAGNES
Mobilité

Ile-de-France, Provence-Alpes-Côte d'Azur
Tarif Journalier Moyen
Voir le tarif

Compétences

Linux

Siebel

J2EE

LoadRunner

Oracle 9

Siebel Tools

Siebel Analytics

Identity and Access Management

IBM WebSphere Application Server

Oracle Application Server

Expériences professionnelles

PROGRAM MANAGER

* AMADEUS (AIRLINE CENTRAL RESERVATION SYSTEM - GDS
2005 - aujourd'hui
Amadeus OneView CRM global initiative: 15 Millions investment project representing 100MY total effort since 5 years:
 Part of the management team (4 managers): responsible for the technical side of the initiative since 2005.
 Manage several sub-initiatives: Datacenter CRM Infrastructure set-up, CRM eTraining, CRM eService, CRM Technological Evolution Program.
 Participate to several Sales (SMA) and HeldDesk (SFA) application releases for dedicated business units (up to 500 mds development effort by release) and follow all markets deployment (more than 100 countries).
 Responsible of the release management and release planning with third party company.
 Anticipate, propose and design an innovated CRM BI solution: Sales Analytics Executive Dashboard to optimize Sales effectiveness based on Sales, DSS data.
 Participate to the IT architecture council to represent the CRM.
 Member of the OneView CRM Steering Committee involving Development, Product Management and Business Representatives.
Current responsibility: Program Manager of the CRM Technological Evolution Program (3 years until 2011 - 20MY and budget around 4 Million):
 Collect the business needs from the Sales and Customer Service organization for this cut over application project.
 Define the project structure and plan, evangelize and propose the project to Top Management (VP, Directors).
 Define the organizational model of the project and manage entirely the program with project manager.
 Organize the steering committee, analyze the risk, and report the progress status.

Achievements: Successful implementation of the CRM HelpDesk infrastructure and eSupport Center for Travel Agent portal (280,000 travel agent) and several CRM Sales applications upgrade releases: ABG, Revenue Management releases and the database migration project, participative support of the elaboration of the 2005-2010 CRM LTP Budget and CRM business case.
SOLUTION ARCHITECT

ALTEN (Contracting for IBM)
2002 - 2004
Participate in the Sales proposal for large IT transformation implementation deals. Participate to the pre sales activities from product sales presentation to specific IT solution proposition in charge of the specification, coordination and delivery of PoC implementations of IBM solutions.
 Support Sales staff with technical and functional expertise necessary for RFP, participate to customer workshops
 Analyze customer requests; gather, define and formalize business requirements
 Assist the design of the solution technical architecture; build the overall delivery plan.
 Participate to the EMEA Siebel Center (RFP, Solution architecture review, Benchmark)
Achievements: Participate to successful sales of large IT contract, several solution architectures to solve industry business problems, lead several successful pre sales prototype to convince customers.
SENIOR CONSULTANT

ACCENTURE : EX ANDERSEN CONSULTING
1998 - 2002
Delivery of technical and application architectures for banks.
Main client engagements:
 Crédit du Nord : Architecture Delivery (Teller Application – Chopin’s Project)
Implementation on the new Teller application – Responsible for the development of the technical J2EE framework. Success prototype to convince on the capability to deliver (50 Millions contract win).
 Groupe Banque Populaire : Architecture Planning
Proposal (successful) for the migration of the existing bank system to a component based multi channel architecture using the J2EE standard
Achievements: Successful pre-sales activities (50 Million Euros contract), several successful system deliveries and roll out, capitalization of technical assets.

Études et formations

MASTER IN BUSINESS ADMINISTRATION

2006
Part time program (Evening courses - Certificat d’Aptitude à l’Administration aux Entreprises) IAE of Nice
CERAM, - MASTER IN FINANCIAL ENGINEERING

2005
Postgraduate program (Mastère spécialisé en finance)
MASTER IN APPLIED MATHEMATICS,

UNIVERSITY OF LIMERICK IRELAND
1998
Erasmus European exchange
EX-ESSI, ENGINEERING SCHOOL

ECOLE POLYTECHNIQUE UNIVERSITAIRE,
1998
Ecole Polytechnique Universitaire de Nice Sophia Antipolis. Ex-« Ecole Supérieure en Sciences Informatiques » equivalent to a Master in Computer Science – « Département Mathématiques Appliquées et Modélisation »
MATH SUP/SPE, CLASSE PREPARATOIRE AUX GRANDES ECOLES D’INGENIEURS

1995
Preparatory class for the entry examinations of the ‘Grandes Ecoles’ – C.I.V. International Center of Valbonne

Langues

Anglais - C2

Autres compétences

COMPETENCIES
* INFORMATION TECHNOLOGY
• CRM: Siebel eBusiness CRM application 7.8 and 8.1 (Advanced)
• Integration platform: WebSphere Process Server, Oracle Fusion Middleware, BPM engine, EAI
• Business Intelligence: SAP Business Object, Oracle BI EE
• Enterprise Architecture Planning: Roadmap, TCO analysis, ASIS and TOBE architecture mapping
* FUNCTIONAL
• Sales processes (Revenue Management, CRM Dashboard, Pipeline)
• CallCenter processes (Incident management, SLA, inventory, etc…)
• Customer Training processes (Catalog management, Invoicing, Quotation)
*FINANCIAL (CAPITAL MARKET & CORPORATE FINANCE)
• Budget Planning and Follow-up, Time Tracking, P&L Follow-up, Long Term Planning.
• Portfolio Management, Quantitative Analysis, Capital Structure, Financial Model.
• Business Case (NPV, ROI, Payback, etc…), Investment Model and Valuation Model.

LANGUAGE SKILLS AND INTERESTS
* FRENCH: NATIVE
* ANGLAIS: FLUENT (2 CLIENT PROJECTS IN THE UK DURING 2 YEARS AND MULTICULTURAL WORKING ENVIRONMENT)
Triathlon (Club d’Antibes), Surfing sport, Sailing (Race Route du Jasmin, Ecole de Course Croisière Méditerranée)
Theatre, Photography

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Xavier - Architecte SIEBEL

Chef de projet, Architecte, Consultant technique (50 ans)

06800 CAGNES

PROGRAM MANAGER

SOLUTION ARCHITECT

SENIOR CONSULTANT

MASTER IN BUSINESS ADMINISTRATION

CERAM, - MASTER IN FINANCIAL ENGINEERING

MASTER IN APPLIED MATHEMATICS,

EX-ESSI, ENGINEERING SCHOOL

MATH SUP/SPE, CLASSE PREPARATOIRE AUX GRANDES ECOLES D’INGENIEURS

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