Saadallah - Architecte SALESFORCE

W O R K E X P E R I E N C E O V E R V I E W

SALESFORCE - FREELANCE - HEAD OF DELIVERY
Cloud Sylla - Salesforce Partner | July 2017 - Current
Dubai - Tunis - Paris - Lille
SALESFORCE - SOLUTION DESIGN ARCHITECT / SENIOR PROJECT MANAGER

Changi - Salesforce Partner | April 2016 - July 2017 Dubai
SALESFORCE - LEAD ARCHITECT / PROJECT MANAGER

Ikumbi - Salesforce Partner | Sept 2015 - March 2016
Paris - Lille
SALESFORCE - BUSINESS ANALYST / RELEASE MANAGER

AXA France | Sept 2012 - Sept 2015
Paris - Lille

PRODUCT MANAGER - LE CLOUD PRO
Orange Group | Jan 2012 - Aug 2012
Paris

WEB PROJECT MANAGER - INTRANET
Cofidis | Jan 2011 - July 2011
Barcelona

WEB DEVELOPER - WEB PORTAL FOR FIFA WORLD CUP
French Embassy | Jan 2010 - June 2010
Johannesburg

DARAZ (ROCKET INTERNET)

BIGGEST E-COMMERCE COMPANY

PAKISTAN / BANGLADESH / MYANMAR / NEPAL
Solution architect / Project Manager | Aug 2017 - Dec 2017
Service Cloud project for 700 customer service users
CTI, Chat, Email, Mobile App, Facebook integration
Call scripting flow

JUMIA FOOD
FIRST FOOD DELIVERY COMPANY IN AFRICA

NIGERIA / GHANA / MOROCCO / TUNISIA / ALGERIA / SENEGAL / RWANDA / KENYA / UGANDA / TANZANIA
Solution architect / Project Manager | Sept 2017 - Dec 2017
Service Cloud project for 11 countries
CTI, Chat, Email, Mobile App, Facebook integration Backend System Real time integration

ZAIN KUWAIT
FIRST TELECOMMUNICATION COMPANY IN MIDDLE EAST KUWAIT
Solution lead architect | June 2017 - July 2017
Sales Cloud Project for 60 users

Migration to Lightning + Adding CPQ module
As Solution Lead Architect, my role was to lead the discovery workshop, challenge the Sales Director and managers on their process, push the Salesforce best practices, build the solution design document, synchronise with the developers, build the final demo, get the sign off, prepare the training document, train the users and be onsite for the go-live

SAINT-GOBAIN - WEBER
CONSTRUCTION COMPANY

UNITED ARAB EMIRATES / QATAR / LEBANON
Solution lead architect | Jan 2017 - July 2017
Sales Cloud Project for 100 users
As Solution Lead Architect, my role was to gather business requirements, challenge the Sales Managers from each country in order to unify their business processes, build the solution design document, synchronise with the developers, check and test the work done, build the final demo, get the sign off

SPORS CORNER
SPORT RETAIL LEADER
QATAR
Solution architect / Project Manager | Oct 2016 - Feb 2017
Service Cloud
Field Service Lightning
Community Cloud

AL RAJHI BANK
NATIONAL BANK OF SAUDI ARABIA
SAUDI ARABIA
Solution architect / Project Manager | Aug 2016 - Nov 2016
Sales Cloud
Lead management

L'OREAL - ARVATO-BETTERLSMAN
COSMETIC
FRANCE
Consultant / Project Manager | Aug 2016 - Nov 2016
Service Cloud
Call center

STUART
DELIVERY STARTUP
FRANCE - SPAIN - UNITED KINGDOM - GERMANY
Consultant / Project Manager | Jan 2016 - June 2016
Sales Cloud

AXA FRANCE
Consultant / Project Manager / Release Manager | Sept 2012 - Sept 2015
Sales Cloud
Service Cloud
Marketing Cloud