Jerald - Administrateur système SYSTEM CENTER CONFIGURATION MANAGER

Ref : 160503P003
Photo de Jerald, Administrateur système SYSTEM CENTER CONFIGURATION MANAGER
Compétences
LINUX
WINDOWS SERVER 2008
HP QUALITY CENTER
SYSTEM CENTER CONFIGURATION MANAGER
Expériences professionnelles

  • Represent RICO Technology Services

    NISSAN - Saint Quentin
    Jan 2016 - aujourd'hui

    Service Delivery Management
    Adjusting the plans where needed, Keeping management and clients updated on progress. .Evaluation of each project stage and once completed to ensure consistently high service performance, monitors stocks and evaluates customer feedback to develop quality improvement processes.
    Planning the stages of the project & Co-ordinating the project team . Delivery the SCCM imaged machine to the customers.

  • Represent HCL Technologies

    Rockwell Automation SAS – Saint Quentin Yvelines
    Jan 2015 - Jan 2016

    System Administration
    Communicate response times for dispatched tickets to the customers
    Manage the entire service request process ensuring adherence to SLA
    Process and send IT reports. Manage the execution of fieldwork. Review work performed by subordinates and provide feedback
    Work with Management to understand application systems, business processes, resolve issues and communicate findings.
    Interprets maintenance manuals, schematics, and wiring diagrams, and repairs equipment, utilizing knowledge of electronics and using standard test instruments

  • Field Support engineer

    TAKEDA Pharmaceutical Company Ltd - La Defense
    Jan 2015 - aujourd'hui

    Field Support engineer
    SCCM OSD deployment process including the driver library. Group Policy. Active Directory. WSUS for both desktop and servers. USB/PXE booting environment for SCCM imaging. WIM booting environment for SCCM imaging. Troubleshoot failed SCCM deployments and SCCM health issues. Administer the SCCM tool set back end to keep the system running and healthy, including changes to the core components and settings, backups, restores, software delivery.

  • Independent

    JTECH IT
    2013 - 2016

    Responsible for the troubleshooting, installation and maintenance of IT system and equipment including printers, hardware, and workstations. Supporting customers using remote access technologies and visiting client directly.

Études et formations

  • TECHNICAL SKILLS
    • Windows imaging technology, networking and infrastructure issues.
    • Providing 1st/2nd line support to users. Managed inventory of all essential parts.
    • Administration the IT department policies and procedures.
    • Desktop deployment class. Maintaining a log of all problems and hardware supports.
    • Working closely with customers to resolve operational issues. Responsible for supporting: Windows XP/Vista/Windows 7/ Office 2013 and Windows Server 2008/2012, Active Directory management, Exchange 2010/2013, Programming C/C++, Blackberry Server/IPhone Mobile, Mac OSX, DNS/DHCP, TCP/IP, Ethernet, wireless router and Firewall Configurations.

    KEY SKILLS AND COMPETENCIES
    • Excellent customer facing, communication and rapport building skills.
    • Experience of Lotus Notes, Linux/Unix, VMware, ERP system.
    • Understanding the system administration and networking concepts.
    • Physically fit, able to work in confined spaces, fast-paced environment.
    • Willing to work flexible schedules / shifts.

    ACADEMIC QUALIFICATIONS
    CERTIFICATE IN SYSTEMS ADMINISTRATION (Windows 2008R2 & Linux)
    ADEFI – France 2014

    M.C.A Master of Computer Application
    Madras University - India 2002 - 2006

    B.B.A Bachelor of Business Administration
    Madras University - India 1999 – 2001

    LANGUAGES
    English, French and Tamil

    AREAS OF EXPERTISE
    Project Management
    SCCM Windows Server 2012R2
    Database Management
    Stock Inventory & shipping
    New Installations and Support
    End User support
    Customer Relationship
    Maintenance & Diagnostic

    PROFESSIONAL
    Microsoft system Administrator
    Linux system Administrator
    IT Maintenance Services

Autres compétences
TECHNICAL SKILLS
• Windows imaging technology, networking and infrastructure issues.
• Providing 1st/2nd line support to users. Managed inventory of all essential parts.
• Administration the IT department policies and procedures.
• Desktop deployment class. Maintaining a log of all problems and hardware supports.
• Working closely with customers to resolve operational issues. Responsible for supporting: Windows XP/Vista/Windows 7/ Office 2013 and Windows Server 2008/2012, Active Directory management, Exchange 2010/2013, Programming C/C++, Blackberry Server/IPhone Mobile, Mac OSX, DNS/DHCP, TCP/IP, Ethernet, wireless router and Firewall Configurations.

KEY SKILLS AND COMPETENCIES
• Excellent customer facing, communication and rapport building skills.
• Experience of Lotus Notes, Linux/Unix, VMware, ERP system.
• Understanding the system administration and networking concepts.
• Physically fit, able to work in confined spaces, fast-paced environment.
• Willing to work flexible schedules / shifts.

ACADEMIC QUALIFICATIONS
CERTIFICATE IN SYSTEMS ADMINISTRATION (Windows 2008R2 & Linux)
ADEFI – France 2014

M.C.A Master of Computer Application
Madras University - India 2002 - 2006

B.B.A Bachelor of Business Administration
Madras University - India 1999 – 2001

LANGUAGES
English, French and Tamil

AREAS OF EXPERTISE
Project Management
SCCM Windows Server 2012R2
Database Management
Stock Inventory & shipping
New Installations and Support
End User support
Customer Relationship
Maintenance & Diagnostic

PROFESSIONAL
Microsoft system Administrator
Linux system Administrator
IT Maintenance Services

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