Immad - IT Delivery
Ref : 120502B004-
2000 NEUCHATEL, SWITZERLAND (Belgique)
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Administrateur système, Architecte (49 ans)
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Freelance
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Senior IT Manager / Daimler
Onsite and RemoteJan 2017 - aujourd'hui• Define and implement digitalization strategy across the CRM and related IT
ecosystem. Present to C -level management and senior stakeholders.
• Define customer experience strategy (customer 360 and OMNI channel) and
control all aspects of IT project delivery related to these initiatives including
management and coordination of multiple project managers. .
• Manage multiple digital iniatives concurrently
• Advise executive management on best practice for topics such as disaster
recovery/business continuity, cyber security and IT governance. Develop inhouse strategies on these topics.
• Promote Agile and SAFE framework to guide technical teams in their approach to
all work
• Design and implement strategy for sharing best practice and knowledge across
the enterprise. Promote the use of tools and methods: Cop (Communites of
Practice, Cross-functional collaboration, mentoring, customer collaboration:
knowledge management, project management and knowledge management.
• Assess on-premise IT ecosystem and identify gaps/opportunities to move
towards a cloud first approach -
Technical Program Lead / Mobiliar
BernJan 2015 - Jan 2017• Develop, present, negotiate and implement strategy initiatives related to
digitialization, customer experience, IT governance, cyber security, cloud and onpremise, disaster recovery and inhouse talent management
• Develop and enhance existing structures to conform to best practice (Change
Management, Vendor management and IT transformation & delivery )
• Manage IT delivery projects from initiation phase to completion. Reporting to all
senior stakeholders and C Level Management (CIO and department heads) -
Management Consultant / PWC & IBM Global Services
Europe WideJan 1996 - Jan 2015• Working as a management consultant at PWC and IBM Global services during
this period provided a solid grounding in various enterprise software
technologies (Oracle, SAP, Siebel) and IT strategy.within large blue chip fortune
100 enterprises.
• Developed best practice knowledge as a result of exposure to large project
engagements across multiple industry sectors (Financial, Pharma, Telecoms,
FMCG)
• Clients included but not limited to : JP Morgan, SBC Warburg, Prudential, Aventis,
Cable & Wireless, Diageo, Norwich Union, Japan Tobacco, Vodafone, Hewlett
Packard, Eli Lilly, Amadeus, BNP Paribas private banking, Belgacom, American
express amongst many others
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SAP academy version 4.0B – SAP Belgium
1999 -
Siebel Academy for Core Consultants -Siebel Corp USA
1999 -
Oracle Reports 2.5, Platinum Education
1998 -
SQL for Oracle Programmers, Platinum Education
1998 -
PL/SQL for Oracle Programmers, Platinum Education
1998
Technology area SIEBEL, SAP, SAS clinical programming, Oracle HR
Operating System/Utilities Windows NT, SUN UNIX, AIX, Solaris, Linux
Database technology MS SQL server, Oracle
OtherTechnologies Webseal SSO, MS Cluster, Veritas Cluster, HACMP Aix
Methodologies SSADM, Prince2, Agile(Scrum), Waterfall
Good Working Knowledge of Foreign Language(s) –French
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