Christian - Administrateur réseaux BUSINESS SUPPORT SYSTEM

EXPERIENCES

Network & Datacenter Engineer (Francfort, Germany)
February 2023 to date
-Cisco Firewall
Main activities:
- Knowledge of Cisco ASA Firewalls
- Edit and implement firewall rules after requests/changes
- Consolidate, adapt and summarize existing sets of rules
- Carry out updates of the firewalls (Cisco ASA).
- Knowledge of using the Cisco Security Manager (CSM)
- Troubleshooting of firewalls in case of problems.
-Cisco routing/switching
Main activities:
- Commissioning of Cisco switches and routers
- Installation of network devices (routers, firewalls, switches and
GSM routers)
- Monitoring of network devices by PRTG Monitoring
- Troubleshooting of network devices
- Refueling of new network devices
- Knowledge of dealing with OSPF, VRFs, VLANs and WAN
- Opening ports
- Documentation of the network environment
- Manage IP addresses.
-Cisco Prime
Main activities:
- Updates of the switches and routers via Cisco Prime
- Inventory of Cisco devices in Cisco Prime
- Management of the devices via Cisco Prime
- Verification of switch configurations.
Network & Datacenter Engineer (Francfort, Germany)
February 2022 to January 2023
Planning, provision, configuration, dismantling,
monitoring of IP networks using specified
standards
Allocation of IP addresses, deployment planning
of network components, etc. with special
consideration of the replacement of
telecommunications systems and commissioning
of VoIP solutions
Creating changes to connect WAN connections
using internal tools and processes. This includes
the creation of the configuration of the routers
and switches to be used, as well as the
implementation
Technical support for the WAN connections
Transfert of the planning to the downstream
service provider for implementation according
to specifications.
Analyzing facts and issues
Documentation of the measures taken
IT Coordinator by Takeda (Paris, France)
February 2018 to January 2022
Due to temporary increase in activity, assist local and
corporate IT Team.
Occasional overload of work related to computer
replacement
Tests and documentation writing on Windows7/10
Users support.
Writing procedures of applications running on
Windows10
Cleaning the AD France
IT Network Documentation
Collaborative work with local IT business
Field Technician Support (FTS - CBRE) CB RICHARD ELIS
Mai 2017 to January 2018
With the network team, setting up routers to migrate to the new
operator COLT
Windows classic support
Technical environment : Windows10 , Cisco Routers, Switches, IP
Phones.
NETWORK AND TELECOM ADMINISTRATOR – TOIP
Oct 2016 – April 2017 Vivaction Suresnes
Support 1 & 2 for the treatment and resolution of data
network and IP Centrex incidents for customers in
Indirect Sales opening of ticket from suppliers
Preliminary analysis for detection of network failure or
slowdown sources using monitoring and monitoring tools.
Routers setting for SDSL HDSL fiber solutions
Analysis of ASR and ACD via SQL queries on the
CIRPACK
Guarantees technical consistency in terms of quality of
service commitment.
Installation and configuration of Centrex IP station, VPN
routers, SHDSL, FIBER, VPN ARCHITECTURE, LAN WAN
for integration on the LAN and WAN network.
Pre-sales support of sales representatives in the discovery
and qualification of customer needs for the drafting of
commercial proposals for data and telecom projects.
Provisionning and preparation of equipment, telecom
equipment and networks for shipment to end customers,
partners or white brands for the production of Data and
IP Centrex services.
TECHNICIAN SUPPORT AND OPERATION

March 2011 – September 2016 DURATION: 5 years - Gennevilliers.
Network and System Support N1 N2 France and
International (London Düsseldorf Barcelona Milan Tokyo)
Deploy Android and IOS apps via Air Watch Mobile
Device Management (MDM)
Dedicated operating technician for the Lowendal Masai
account based in Saint Ouen
In liaison with the Gennevilliers IT team set up procedures
to prepare the merger of the two ALMA and Lowendal
masai IT systems
Deploying and updating software via the web
Establishment of procedure for the deployment of the
VPN in France and abroad
Installing Printers on Remote Servers
Virtualization of non-compatible applications
Daily verification of robot backups via VB script
Telephone line creation via the Cisco Unified
Communications call manager.
Business Analyst Junior
Dec 2010 March 2011
Mission: On permanent contract in the company Supporter SIS and in
Mission for the company Geodis Calberson on the site of Paris
Aubervilliers.I hold a position of functional technical expert on an IBM
Pro application software deployed in concession.
Juilly 2008 / Nov 2010
Application Support Technician
Geoservices SA (Schlumberger) Villepinte
Duration : 2 years
Application Support LINKIT Enterprise Resource Planning
(ERP) Internal
Take into account and solve the problems of the users by
phone or email
Identify recurring and critical issues to analyze and
propose solutions to users and/or dev teams
Undertake the necessary actions for the analysis and the
end-to-end resolution of the incident
Bridging the gap between the various international bases
(Europe-Asia-Africa-America) Geoservices and the IT
department in France (DSI)
Ensure daily monitoring of the application
Management of user accounts, data sheets,
Alarm processing
Reporting, implementation of corrective actions,
Record and validate the corrections
Non regression tests
Ensure that the documentation is up to date
Follow the service indicators
Windows Classic Support
Desk & Laptops installation
Hardware test, recover data on fixed and portable
computers, create users in Active Directory. Support and
training users on site and by remote maintenance.
Technical Environment: Windows XP Pro / 7 W2003
Server
Mobile device support
February 2008 : Several private IT Personal
project Paris, France
Setting up an interface to downgrade machines under
vista to Windows XP
2005 / 2008
Systems and Network Technician


Divers : Driving Licence, French national
groupe ARES, Les Ulis - France
SAP R / 3 Level 1 Support for AREVA T & D, Finance
Module, Customer Installation
Managing authorization profiles and logins, Managing
constituents, users and security
User training assistance
Management of user access rights, Active Directory
(Areva t & d, Novexel, Manitou France, Iveco)
Hardware Integration and Software Solutions installation
Scheduling and reporting backups in ArcServe and
NTBackup
ERP Integrated Solution: Arcole Web for Iveco Customer -
Stock Order Management, General Mechanics
Regular reporting to the management Team
2003/ 2004
Technicien System et Réseaux Windows
British Market Research Bureau BMRB
London, UK

Computers installation, Printers and Software
1997 / 1999
Technicien de proximité
ALDIPHONE AG
Karlsruhe – Allemagne
Development of two databases:
Countries Informations (********): database
developed under MYSQL and PHP
Documenting the knowledge base