CV/Mission Reports freelance

Résumé des missions de Ridha,
freelance REPORTS résidant dans le Val-d'Oise (95)

‘Senior Business Intelligence Consultant’ at Dassault Systèmes
janvier 2024 - aujourd'hui
GOAL:
Within the IT department of Dassault Systèmes, the Order To Cash (OTC) organization is responsible for the customer flow from order
to cash, including contracts, invoicing, and license key generation.
The team is in charge of enhancements, support, and maintenance of the BI solution implemented to monitor client orders.
SKILLS DOMAINS
Gathering client orders from Oracle PeopleSoft CRM.
APPROACH
• Develop, maintain, improve, and optimize ETL flows and BI solutions on the 𠆍Sx Client Order’ Datamarts (specific to
3DS) for the integration of client orders from Oracle PeopleSoft.
• Participate in writing requirement studies, technical documentation, and unit tests.
• Maintain (both corrective and evolutionary) and create reports (Webi) and universes (UDT, IDT).
• Use historical and current orders data to predict future demand (via different snapshots).
• Provide production support for the updates delivered after each drop (monthly).
• Ensure the proper execution and optimization of daily data loading chains.
Led the migration of universes from .unv to .unx, ensuring a seamless transition:
• Perform preliminary impact analysis with 360Eyes.
• Convert universes to UNX format.
• Test and validate the proper functioning of the new universes, correct any issues.
• Migrate existing reports to the new universes using 360View.
• Test the functionality of the reports and compare results before and after migration with 360View.
• Manage access rights.
RESULTS
Client order data gathered, Datawarehouse up to date and all kind of analysis are available for end users.
⮚ Environment technical details:
Data base : Oracle 12c / PostgreSQL 13
ETL : Oracle Data Integrator 12c
Business Objects : BI 4.2 and BI 4.3

‘Senior Business Intelligence Consultant’ at ICADE Immobilier
GOAL
juillet 2019 - décembre 2023
Maintain and evolve the data warehouse in order to provide the KPIs necessary for monitoring promotional activity. Regular
publication of figures as a listed company on the stock exchange.

SKILLS DOMAINS
Real Estate and Land Development: management of programs and lots (reservations, sales, etc.) as well as part of the accounting.
APPROACH
• Collection of needs, technical-functional design, technical implementation (guaranteeing the quality of both data and
restitution)
• Evolution and creation of universes (IDT) and reports (Webi)
• Planning and publishing reports
• Ensure the smooth running and optimization of daily supply chains
Team management (composed of 3 consultants):
• Monitoring of activity and project progress
• Distribution of tasks.
• Manage the team's schedule to meet delivery deadlines
Business Intelligence platform Administration tasks:
• Ensure the proper functioning of the BO platform (performance, versioning, regular backups, etc.)
• Management of rights and profiles (BO)
• Installation of new BO Patches
• Study and implementation of the migration of BO platform from version BI4.2 to BI4.3

RESULTS
• Up-to-date data warehouse. Reports published regularly. Team able to respect its commitments to business teams.
⮚ Environment technical details:
Data base : Oracle 12c / PostgreSQL 13
ETL : Oracle Data Integrator 12c
Business Objects : BI 4.2 and BI 4.3

janvier 2019 - mai 2019
𠆋usiness Intelligence Consultant’ at Disneyland Paris
GOAL
Provide the necessary indicators and reports to the various business teams.

SKILLS DOMAINS
Disneyland reservations and products.
APPROACH
The mission is carried out as part of a migration to a new system of reservation.
• Gathering of requirements: Clarifications with business teams and direct communication with end users
• Evolution of universes (IDT) and creation of reports (Webi)
• Report schedules
• Agile method: sprints, user stories, daily meetings…

RESULTS
• Reservations monitored and anomalies detected.
⮚ Environment technical details:
Scrum
Business Objects : BI 4.1

𠆋usiness Intelligence Consultant’
at Allianz Global Assistance
février 2017 - octobre 2018
Within the Allianz group, the role of the BI team is to provide the necessary KPIs to analyze the activity of assistance and quality
of provided service...
• Analysis of user and business needs
• Design Development of data flows (ODI)
• Evolution and creation of reports and universes (Business Objects)
• Communicate with end users
• Propose solutions for optimizing reporting
• Managing the scheduling of reports
• Assist in the user testing phase.
Business Objects : BO XI 3.1
⮚ Environment technical details:
Data base : Oracle 11g
ETL : Oracle Data Integrator 10 / Sunopsis

‘SAP Business Objects Developer’ at ADP
juillet 2012 - janvier 2017
ADP provides for customers a BI solution called ‘Human Resource Intelligence’ based on their payroll and human resources data. It
allows them to have any kind of reports about these topics (all kind of information about workforce, contracts, experience, absence,
salaries, payroll…)
My role is to setup ‘Human Resource Intelligence’ for ADP customers in order to help them making future decisions. This includes:
● Building of a Data warehouse in order to host all data coming from payroll and human resources systems.
● Design of ETL scenarios in order to feed the Data warehouse with data. This includes cleansing the data, perform any modification
when needed (transcoding, integrate data from different sources to one destination…).
● Design of rule-based auditor to test the viability of simple ETL tasks.
● Using SAP Business Objects platform, create universes based on the Data warehouse schema and enhance learning and
information discovery by designing dashboards and reports (Web Intelligence and Desktop Intelligence) for use while making
decisions.
● Managing the resources, users, connections, and the Universe repository, Management tasks related to Business Objects. When the
solution is implemented and is working, the customers are granted access to the ADP Business Objects platform to view or create
their own reports and dashboards.
⮚ Environment technical details:
Data base : Oracle 10g
ETL : Sunopsis V3 (old version of Oracle Data Integrator)
Business Objects : BO XI R2, BO XI 3.1 and BI 4.1.

‘SAP Business Objects Technical Support Engineer’ at SAP
octobre 2009 - juillet 2012
During this experience I was a member of SAP technical support team (in Tunisia offshore site) that provides support services for
Business Objects customers (𠆏ocus International’ is doing offshore for ‘SAP’). My mission is to help customers find solutions to a
various number and kind of incidents: Administration (CMC, CCM), Security (CMC), Managing users and accounts (CMC),
connection to system and reports databases issues (on Windows and Linux environments), all kind of Deployment and installation
problems (on both Windows and Linux environments), creating universes (Designer and IDT) and reports (Web and Desktop
Intelligence using Infoview, Webi Rich Client and Desktop Intelligence):
● Problems troubleshooting: technically assist SAP Business Objects customers. Interact with them and take in charge their incidents
and reclamations.
● Animate web and phone conferences (Net viewer and WebEx sessions): I interact with customers by email (through SAP CRM),
phone and Net viewer/WebEx sessions, which are a mean that allow me to remotely access the customers environments and help
them to resolve the problem encountered.
● Set up and tune customers’ platforms (BO servers, web servers...) in order to improve performance.
● Deploy and install Business Objects environments on virtualized test servers (VMWare Lab Manager): I am able to install the
product on different operating systems (Windows, Linux and UNIX) and deploy the web applications on different Web Application
Servers. In my role as technical support consultant, I should be able to perform such tasks in order to support the customers when
the found difficulties to perform them.
● Administer and manage Business Objects security: Mastering administration tasks creating Business Objects enterprise accounts,
managing users and groups, rights, publications, maintain servers, management of security and access levels to the various entities
(reports, folders, applications…)
● Design of Web intelligence and Desktop intelligence reports. Scheduling reports and resolving connectivity problems: the reports
to design are for internal use, for example if I need to test a behavior of Web Intelligence in particular cases/configurations…I’m
able to create reports and test it. Or when the customer needs assistant to create audit reports (based on �tivity’ universe), it’s me
who create the report for him or show him what to do exactly.
● Design universes with 𠆋usiness objects Designer’. For internal use or when assisting the customer to do some tasks or resolve
issues.
● Migration process to BO XI and BI 4.0 versions: When BI 4.0 was released, one of the most important tasks I did is to help
customers using BO XI3.1 and XI R2 to migrate to BI 4.0. So, I have a good idea about the migration process to this new version.
⮚
Environment technical details:
Environments: Windows and Linux.
Business Objects : BO XI R2, BO XI 3.1 and BI 4....