Position/Responsibility
SetUp and developments of CRM 8.9
Description of project: Proof of concept of several hot subjects:
- SetUp the PeopleSoft LDAP authentification on Active Directory
- SetUp the JMS-Integration Broker interface, and develop PCode subscription messages.
- Develop from scratch a mechanism to lock PeopleSoft components, such that only one user can access the component in update mode. Locks must be removed when session times out, or browser is closed, or user browses other components, or user signs off.
- SetUp PeopleSoft REN server to open popup windows in the MCF console when a case is assigned to an agent or provider group.
System environment: PeopleSoft 8.9, PeopleTools 8.49, Windows, Oracle
Eostis Bristol (UK)
juin 2008 - juin 2009
Position/Responsibility
Conception and development of an e-commerce website..
Description of project: Development from scratch of an e-commerce website, multi-lingual, multi-country.
Conception, development. Optimizations to support millions of lines and thousands of users. SEO optimisation for search engines visibility (Google).
System environment: Intersystems Cache (object oriented database and application server).
Linux/Windows
Description of project:
Orange PeopleSoft CRM implementation
Project : Huge CRM deployment for Orange UK, involving Orange, the integrator and France Telecom (FT).
Scope : Everything concerning PeopleSoft and its legacies integrations.
Main role : working directly with Orange business analysts and solution architects, in charge of the validation of the design provided by the integrator, including France Telecom technical frameworks.
Questions and answers : provide answers to everybody concerning Psoft
(Single sign-on, LDAP, Integration Broker, Application Engine, Application Packages, data models, Pcode, SQL optimizations, architecture, development tricks, setup …)
Documents validation : validate documents delivered by the integrator (tens of documents). Are they compatible with Orange requirements, with FT frameworks, with Psoft best practises (fontional and technical).
Design and prototyping : write design documents concerning sensitive requirements for Orange, that are submitted to the integrator for validation. Build proofs of concepts to check hard features of the design (performance, feasibility ...).
Design of Psoft: check that the design provided by the integrator is compliant with both Psoft best practices and France Telecom framework (minize customizations).
Extension of FT frameworks : challenge FT to provide a new version of
their frameworks compatible with Orange requirements and other
countries.
Desktop integration : provide a technical framework to integrate Psoft UI
with other legacies Uis. Framework had to be fast, universal, simple and
secure.
Data integration : give the mapping to import data from legacies to
Psoft.
System environment: PeopleSoft CRM 8.9 for Telco, Calico
Description of project:
PeopleSoft Enterprise Portal 8.8 – CRM 8.9
SetUp, customisation and troubleshooting of Enterprise Portal 8.8.
Integration to CRM8.9 with Integration Broker.
SetUp of Single Sign On.
Development of Pagelets.
System environment: PeopleSoft Enterprise Portal 8.8 – CRM 8.9 – Windows SQL Server
12/04 – 01/05 Lexis-Nexis Paris (France)
Position/Responsibility PeopleSoft expert, troubleshooting
Description of project:
Coordination of local client teams (project manager, local Websphere MQ administrator), local integrator team and USA Dayton team (PeopleSoft technical leader, Websphere MQ remote administrator).
Installation, setup and troobleshootings of PeopleSoft 8.44 JMS Connector and Websphere MQ 5.3 (MQSeries).
Installation of Websphere MQ on several machines. Set up of Websphere MQ with remote Qeues to forward messages through several Websphere MQ servers from Dayton (USA) to Paris.
Installation and setup of JNDI repository, JMS objects, integration gateway, chanels, nodes, messages, transactions.
Use of SendMaster tool to troubleshoot Websphere MQ configuration.
System environment: PeopleSoft 8.44 JMS connector
Websphere MQ 5.3 (MQSeries).
Description of project:
Modules Order Capture, Sales and Marketing.
SetUp and customization of Order Capture module.
Definition of the product catalog, setup of the Enterprise Pricer engine.
Set Up of Word Mailing inside Marketing (Correspondence module).
Interfaces with HR 8.8 and Financial 8.4 modules.
TroubleShooting and Coaching inside internal team.
System environment: PeopleSoft CRM 8.8
Window 2000
DB2
Position/Responsibility PeopleSoft Technical Lead
BUSINESS OBJECTS Paris (France)
novembre 2003 - décembre 2003
Description of project: Modules Order Capture (Self Service) and Quality.
TroubleShooting and Coaching of the client team (10 members).
Integration of external data in the CRM8.8 via Integration Broker.
Customization and development of screens (Pcode and Application Package).
Upgrade from CRM88 to CRM88 SP1.
Installation of Single SignOn on LDAP servers.
Integration of Self-Service Order Capture within Extranet Customer Portal, with Single Sign On features
System environment: PeopleSoft CRM 8.8–
Solaris
Oracle
Description of project: Integration of external data into CRM8.8.
Installation and set-up of MQSeries 5.2 on AIX. Installation and set-up of JMS. Set-up of JMS Listener in Integration Broker.
Developpement in Java of a custom connector, which connects to MQSeries/JMS and sends data to Integration Broker.
Developpement of PeopleCode subscription XML messages.
.
System environment: PeopleSoft CRM 8.8
AIX
DB2
Autres compétences
Methodical skills
(Long term experiences are given in bold)
Developing, troubleshooting, prototyping, optimizing, technical/business analysis of the requirements received.
IT skills
(Long term experiences are given in bold)
Operating Systems: Windows, Unix
Programming Languages: PeopleCode
C++ (3 years)
Oracle SQL
Asp, jsp
Java LDAP integration (custom).
J2EE
HTML, Javascript, XML (several years)
