Henk - Consultant FILENET

Technical consultant at Belgian Ministry of Finance (Brussels) for IBM Belgium
Installation ,configuration and administration of the following products:
Filenet P8 4.5.1
Content Search engine : Verity K2
eDiscovery
SharePoint Server 2010 (sites, content)
Configuration and testing of Java and .NET applications needed to run online revenue webportal (and other tools) of the Belgian Government.

Senior ECM specialist (contract) at Credit Suisse , Zürich,Switzerland.
Participation and project management of the following projects :
Data migration for Credit Suisse Monaco

Upgrade of the IBM Filenet Image Services system from 4.0 to 4.1.2 for Credit Suisse Switzerland Private Banking, configuration of a new Plasmon storage device .

Upgrade of the IBM Filenet P8 system from 3.5.2 to 4.5.1 for Credit Suisse Switzerland Trust department and Credit Suisse Monaco
Upgrade of Sharepoint 2007 to 2010. (Sites, content,BI integration)

Assist with the upgrade of Solaris 8 to 10 and Weblogic 8 to 11G.
Responsible for the maintenance and daily administration of the following environments:
Credit Suisse Switzerland Private Banking: IBM Filenet Image Services system (Solaris, Weblogic, Oracle)
Sharepoint Web Portal (2007)
Credit Suisse Switzerland Trust department: IBM Filenet P8 (Win2003, Weblogic, Oracle,.NET based applications)
Credit Suisse Monaco: IBM Filenet P8 system (Solaris,Weblogic,Oracle)

Technical consultant for TIETO, Helsinki ,Finland
Project for the Finnish government to facilitate dedicated Filenet P8 Workplace instances (BPF, RM) for various government agencies (Min of Defence, Min of Justice etc.).
Installation,configuration and project management of new Workplace instances and objectstores on Filenet P8 4.5 in a AIX , DB2 ,Websphere and Tivoli Directory Server environment on IBM P595 hardware. Also configuration and troubleshooting BPF and Records Manager. Configuration of SSL in a Single Sign On environment.
Upgrade Documentum 5.x to 6.5 SP1, patching and troubleshooting issues after upgrade with custom java applications
Installation and configuration of the IBM Filenet Sharepoint connector to create a link between the exciting Filenet ECM system and the Sharepoint 2007 system. (included extensive Sharepoint 2007 configuration)

Technical consultant for "Swiss Life" , Munich , Germany

Contract for installation ,configuration and Project-management for the migration of IBM Filenet P8 3.5.0 environment in a Windows 2000 and IBM AIX 5.2 environment to a IBM Filenet P8 3.5.2 environment on brand new HP Proliant servers with HP-UX and Windows 2003 (clustered).

Assisting developers with .NET applications upgrade
TIBCO iProcess patching ,administration and troubleshooting .
1 Month extention of contract to install existing Content Engine server on new machine to function as a reference system for the before mentioned project.
Successfull implementation of the following:
-IBM Filenet p8
-IBM Filenet eForms
-Sharepoint connector (included extensive Sharepoint 2007 configuration)
--IBM Filenet Process Analyzer
For the connection with Filenet Image Services the following components had to be installed and configured:
-IBM Filenet ISRA
-IBM Filenet CFS-IS

:Senior Systems Engineer/

ECM specialist IBM/Filenet Dublin/Leinster
Responsible for debugging/customizing of Filenet P8 ,Records Manager and the Sharepoint connector product in cooperation with developers on various operating systems like Win 2003, AIX and Solaris. Responsible for Citibank account where I am the responsible engineer for all their issue with IBM/Filenet products and will go onsite from time to time to assist them with high priority issues which can range from a patch not installing correctly to setup specific logging to troubleshoot degraded functionality.Remote troubleshooting customer issues regarding the IBM/Filenet P8 suite and Sharepoint (2003-2007) , this involves : Databases (SQL, Oracle, DB2),Webservers (IIS, Apache, Tomcat), Webapp servers (Websphere, JBOSS, Weblogic) , authentication (AD, LDAP, Kerberos), network , Windows and Unix environments. Implementation of a new Knowledgebase based on the IBM system, migration from Filenet to IBM. Also pre-sales support to advise potential customers on possible software environments and configurations.Installation and configuration of Crystal Reports. Installallation and configuration of Documentum 5.x and TIBCO for pre-sales purposes.

ECM specialist for "the Hartford" (********).
Contract for administration ,configuration and Project-management of the just implemented IBM Filenet P8 4.x environment in a Ms Windows 2003 Enterprise environment , F5 load balancer , JBOSS application server and .NET applications. Administration of security and usability for new and excisting users .Configuration of new (NAS) storage for CE , configuration of new "workplace" in new "isolated regions". JBOSS configuration and configuration of F5 load balancing environment. Management of IBM and third-party contracts for further development of P8 environment (P8, BAM, Process analyzer and E-mail manager). Installation of the required patches for P8 and JBOSS. Administration of Win 2003 Enterprise environment .

Senior Windows Engineer, Pocket Kings, Cherrywood.
• Adminstration and support of the environment and application based on .Net, C/C++/C#, Windows Server 2003/2008, SQL Server, IIS, Linux and Apache
• Two way communication with the development and QA teams on both new software releases and fixes to development, test and production issues
• Monitoring of systems stability and performance to proactively identify and correct problems which impact on operating efficiency
Development and Administration of SharePoint Server 2007 (Sites, content,BI integration

: Technical Support Consultant ESB Ireland (electricity provider) Dublin/Dublin (3 Month contract)
responsible for maintenance and upgrade of Webserver-farm which consisted of IIS 5/6 and Websphere servers in a virtual environment (VMWare Virtual Center) on Win 2003 Enterprise. ECM Middleware specialist (Documentum, Filenet) in relation to IIS and Websphere.

Responsible for maintenance and upgrade of ISA Servers

Implementation of Network Load balancing and Cluster confuration in new network environment (Win 2003 Enterprise) as ESB moved to a different Datacenter Assisting in testing of IP-SCSI SAN connections for this new network environment. Participated in "stuck" project concerning the rollout of field service engineer PDA's which used the SAP Mobile software, customer could not get it to work as the Firewall (Nokia/ISA20004)settings were misconfigured, I succesfully configured a test-machine.

Filenet Technical Consultant/Architect

Project management and implementation of a new Filenet Image Services (4.1.2) repository due to the split of NR in 2 new business entities, this meant change of security annotations at database level in cooperation with IBM lab services. Also HPII configuration for influx of COLD documents.

Implementation of a new Filenet P8 system.(4.5.1) with .NET based applications developed in-house