Skills
Focus on customer needs and expectation.
Flexible and leading changes across organization
Agile thinking and lean practices
Familiar with multi-sites and virtual team work
Willing for continuous learning
Certifications
Microsoft Dynamics® CRM 4.0 Customization and Configuration
Microsoft Dynamics™ CRM 4.0 Extending Microsoft Dynamics
Microsoft Dynamics® CRM 4.0 Applications
Microsoft Dynamics® CRM 4.0 Installation and Deployment
Technical knowledge
Languages : Java/J2EE, UML, XML, HTML, SOAP, IDL/CORBA, PL/SQL, C#, ASP.NET
Methods: CMMI, Agile(Scrum)
Databases : Oracle, MySQL
OS : Windows, Linux, HP-UX, Solaris
Framework : Hibernate, JNI
Tools: Ant, GNU Make
CRM: MS Dynamics 4.0
Other : ClearCase, ClearQuest, Rational Rose, Eclipse, OptimizeIt, MS Project, JBOSS, JavaWS
High Education
July 2002 : National computer engineer degree from national computer science university (ENSI) (Tunis, Tunisa)
July 1999 : Pre-Engineering study at IPEIT (Tunis, Tunisia)
June 1997 : Bachelor degree (Sousse, Tunisia)
Language
English : Fluent
Frensh : Fluent
Arabic : Native language
Alcatel Lucent Tunisia
Designation : Integration Professional MS Dynamics 4.0
Period : from April 2011 till now
Responsibilities :
• Designs and Validates the Dynamics 4.0 CRM solutions within customer's environment (including end user services, management,...) to ensure that all customer requirements, as defined in the contract are covered. Ensures the solution performs as designed by validation/testing the functionality and by giving the base for a final acceptance by the customer.
• Provides initial analysis for the defects, tracks these defects and verifies their resolution in Solution environment
Alcatel Lucent Tunisia
Designation : Technical Coordinator on CFMA Project
Period : from Mars 2009 till April 2011
Responsibilities :
• Coordinate with different project partners (Project Managers, System engineers, architects, validation engineers and software developers) during analyze and development phases.
• Ensure assistance, trainings and coaching for junior software developers.
Contribute to assignments of design and development tasks and follow up progress
• Provide estimation for new development tasks
• Provide high and low level design for new development components
• Implementation of new components
• Produce technical and delivery documents (Release/Delivery Note, Administration Guide,
User Guide, High/Low level Design).
• Fix internal and customer defects.
• Apply quality processes defined by Alcatel-Lucent corporate QMS (Based on CMMI) on different development steps
• Moderator for code and document reviews
Tools
• UML modeling language and Rational Rose for designs
• J2EE/EJB, CORBA, XML, JUNIT, Ant and JavaWS technologies for implementations
• JBOSS application server for deployment.
• Agile (scrum)
• Eclipse/Windows as development environment
• ClearCase for revision control
• ClearQuest for bug tracking
Alcatel Lucent Tunisia
Designation : Senior software development engineer
Period : From June 2006 till February 2009
Responsibilities
• Provide estimations for new development tasks
• Provide High and low level designs for new development components.
• Implementation of new components and perform unitary tests
• Produce technical and delivery documents (Release/Delivery Note, Administration Guide,
User Guide, High/Low level Design).
• Fix internal and customer defects
Alcatel Lucent Tunisia
Designation : Software development engineer
Period: From June 2003 till May 2006
Responsibilities :
• Implementation of new components and perform unit tests.
• Produce technical and delivery documents (Release/Delivery Note, Administration Guide,
User Guide, High/Low level Design).
Fix internal and customer defects.
Alcatel Lucent Tunisia
Designation : System and Performance validation engineer
Period : From September 2002 till May 2003
Responsibilities:
• Produce system and performance test plans and test reports
• Perform functional and system validation
Professional Trainings
2011, MS Dynamics 4.0 Installation & Deployment (IB formation, Paris)
2011, MS Dynamics 4.0 Application (IB formation, Paris)
2011, MS Dynamics 4.0 Customization & Configuration (IB formation, Paris)
2011, MS Dynamics 4.0 Extending (IB formation, Paris)
2011, Developing web application using ASP.NET (Advancia, Tunis)
2011, Programmation en C# (Advancia, Tunis)
2009, Agile method training (scrum), (Valtech, France)
2008, Preparation training for Java certification,( Advancia, Tunis)
2007, JAVA EE training (Valtech, France)
2006, Web Services/SOAP training (Pinapplesoft, Belgique)
2006, Time management training (FM Tunisia, Tunis)
2004, UML method/Design patterns, (Valtech, France)
2003, Java/XML/Corba training, (T-System, France)
