Strategic Development Office, London South Bank University
• Led a University wide consultation and research programme to inform the development of a new corporate plan.
• Designed and introduced pan-organisation templates for business planning.
• Office manager, including budget management and forecasting for £0.5m budget.
Programme Assistant
juillet 2006 - août 2008
Strategic Development Office, London South Bank University
• Supported the successful delivery of a £45m estates development programme.
• Completed a £3m programme of externally funded projects and reported successful conclusion, gaining approval from the funding council.
• Office manager, including management of £0.5m Strategic Development Office budget, and £1m programme management budget for estates development programme.
Medical Staffing Advisor and Recruitment Officer (August 2005 – June 2006)
Camden Primary Care Trust, London
• Human resources advisor for over 150 medical and dental staff across two Primary Care Trusts.
• Managed recruitment activity for junior doctor positions and others as required.
• Led monitoring and reporting of junior doctors' working hours in line with European Working Time Directive on behalf of the Strategic Health Authority.
Agenda for Change Project Officer Camden Primary Care Trust, London
août 2004 - août 2005
• Undertook analysis of the effect of changes to staff terms and conditions of employment resulting from the implementation of the NHS-wide Agenda for Change agreement.
• Provided advice and guidance to the AfC Joint Working Group (management and trade union representatives).
Camden Primary Care Trust
London South Bank University
2004 - 2006
Corporate & Business Planning Manager (July 2009 – present)
Executive Office, London South Bank University
Reporting to the Executive Director of Finance and working directly with the CEO/Vice Chancellor and the four faculty Executive Deans to continuously improve corporate and business planning, risk management and performance management.
• Supported development and communication of new Corporate Plan in 2009 and 2010
• Developed and implemented an outcome-based balanced scorecard of key performance indicators used to report progress to the Board of Governors.
• Programme managed a suite of projects directly supporting Corporate Plan delivery.
• Project managed strategic projects, including: “Creating a new Student Centre (Phase 1)”, “Embedding a Culture of Effective Delegation”.
• Implemented organisational risk strategy, including web-based software solution.
• Contributed to development of LSBU Light Touch Project Management Methodology. Led rollout and associated training programme across Corporate Business Plan project portfolio.
• Managed internal audit contract with external provider (PwC), contract covers audit of risk and internal control.
• Developed and commissioned external consultancy. Acted as lead user and/or contract manager for external review of student data management, and strategic portfolio review.
Études et formations
Masters in Public Administration (MPA), Distinction (Hons)
London South Bank University
2009
• Dissertation title: The Implications of Employer Engagement for Higher Education BSc. Industrial Relations & Human Resource Management, 2:1 (Hons)
London School of Economics and Political Science
2005
• Awards: Student of the Year (MPA) Mode: Part-time whilst working • Units included: Integrative Management & Change, Strategic Management, Public Sector Entrepreneurship, Public Management & Governa
• Units included: Introduction to Economics, International Industrial Relations, Sociology of Work.
• Dissertation title: What was it about the NHS Agenda for Change process that facilitated its successful agreement?
Autres compétences
Education and Qualifications
A Levels
Wallington County Grammar School, Surrey (September 2000 – July 2002)
• Economics (A), Mathematics (A), Further Mathematics (B), Art (A)
Professional Development
Equality Impact Assessment Training (December 2010)
Masterclass in Giving Feedback (November 2010)
Proactive Financial Management – Agresso Web Reporting (August 2010)
Networking Masterclass (April 2010)
Improve Your Projects (Universal Improvement Company) (March 2010)
LSBU Leadership Succession Group (2010)
PRINCE 2 (Foundation) (May 2008)
Microsoft Project 2003 – Level 2 (February 2007)
Managing Smaller Projects (October 2007)
Key skills
Languages: English (Mother tongue), French (Basic), Spanish (Basic)
ICT: Proficient in Microsoft Office applications including Outlook, Word, Excel, Powerpoint, Access, Project and Groove. Experienced in using Agresso (including web reporting), Cognos, and Sharepoint.
Other: Full driving licence, clean, current.
Volunteer experience: Sense (Oct 2009 to present day) Volunteer at family days and leisure clubs run by the UK’s leading national charity for deaf and blind people.